Kimberly Sutor
3434 Emerald Ave, Steger,IL
Summary
I am an experienced title insurance employee with over 23 years of employment in title insurance and over 31 years involved with customer service relations. Focused mainly on Attorney Agent client services dealing with title insurance post examining, clearance and billing. I have experience dealing with a large variety of title issues. I hope to apply my skills in a new position that offers me the ability to impact the employer in a positive and productive manner while growing within the organization.
Overview
23
23
years of professional experience
Work History
Title Insurance Attorney Agent Specialist
Chicagoland Agency Services
Chicago, IL
09.2003 - Current
- Trained and mentored Attorney Agent clients new to the title insurance industry
- Assisted attorneys in the exam summary process
- Assisted new Attorney Agents in the research of property search issues
- Obtained and reviewed documents for clearance or raising of exceptions.
- Researched property taxes and requested open item and tax redemption items.
- Prepared title commitments, later dated, added additional collateral when requested.
- Raised and/or waived mortgages, liens, judgments, easement documents, survey encroachments, foreclosure proceedings, corporate And LLC documentation requirements, Land Trust And Revocable Trust exceptions, Personal Information Affidavit requirements, Probate Matters.
- Confirmed vesting and Chain of Titles.
- Resolved billing and Agent Commission split issues.
- Coordinated with closing offices for final waiving of direct order commitments.
- Assisted lenders in title policy matters including but not limited to general exceptions, clearance matters, endorsement requests, Closing Protection Letter requests And Later Date requests.
- When needed, referred matters to underwriting for resolution.
- Tasked with the management of Hold Harmless requests.
Bank Teller /Customer Service Representative
Bank Calumet
Hammond, IN
02.2003 - 09.2003
- Processed deposits, withdrawals and loan transactions
- Confirmed Cash Drawer was balanced and all supporting documentation was in line with Cash Receipts and Client Transactions.
- Ensured compliance with banking policies and audit procedures
- Worked in the Vault, helped customers with their account records and safe deposit boxes. Also assisted in the opening/closing of the branch.
- Opened/closed accounts including Checking, Savings, CD'S, IRA'S and provided outstanding assistance to customers with all their banking transactions and services.
- Developed and maintained good working relationships with customers, clients and co-workers
Education
High School Diploma - undefined
Illiana
Lansing, ILSkills
- Excellent researching abilities
- Problem resolution
- Employee training and development
- Multitasking and prioritization
- Customer relations
- Courteous demeanor
- Organizational strengths
- Analytical thinking
- Detail oriented
- Dedicated team player
- Skilled in Microsoft Word, Excel and Outlook
- Skilled in the following: Soft-Pro, Treeno, Smartview (Publishing and Imaging System) and TitlePoint
- Routinely meet work deadlines under pressure
- Basic understanding of surveys
Timeline
Title Insurance Attorney Agent Specialist
Chicagoland Agency Services
09.2003 - Current
Bank Teller /Customer Service Representative
Bank Calumet
02.2003 - 09.2003
High School Diploma - undefined
Illiana