Kimberly Thai
Gresham,OR
Summary
Motivated, detail-oriented professional with strong organizational skills, ability to handle multiple projects simultaneously with a high degree of accuracy. Possess strong creative and analytical thinking skills. Personable team player with extensive customer service experience. Fast learner and committed to continuous, self-directed learning.
Overview
25
25
years of professional experience
1
1
Certification
Work History
SPED Assistant
ESS West
Hillsboro, OR
11.2021 - 06.2024
- Offered student support through special accommodations, extra assistance, and assessments.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Established professional relationships with parents and other teachers to increase rapport and support.
Restaurant Owner/Operator
Fujis Clackamas
12270 Se Sunnyside Rd
07.2004 - 03.2020
- Oversaw front of house personnel to maintain adequate staffing, smooth operations, and excellent customer service.
- Assisted in development and implementation of new menu items, promotions, and overall restaurant growth.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Tracked daily sales, cash and credit card transactions and invoices for accurate and updated financial reporting.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Document Scan/Data Entry Shift Manager
NetOne/ScanOne
Portland, OR
06.1999 - 02.2021
- monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Audited production reports, tracking data entry and processing errors.
- Organized and updated databases, records and other information resources.
- Maintained data entry team access log-ins and granted system permissions to approved employees.
- Established workflow processes.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Reported to senior management on organizational performance and progress toward goals
Education
Some College - Undergraduate Requirements
Clackamas Community College
Oregon City, ORSkills
- Meticulous Attention to Detail
- Data Entry /Editing/Proccesing
- Proofreading
- Document Scanning
- Project Management
- Type 50 wpm
- Independent Worker
- Creative Writing
- Content Creation
Certification
- Certified Proofreader, Knowadays Online Editing, Copywriting and Proofreading Courses. - 09/2023
Timeline
SPED Assistant
ESS West
11.2021 - 06.2024
Restaurant Owner/Operator
Fujis Clackamas
07.2004 - 03.2020
Document Scan/Data Entry Shift Manager
NetOne/ScanOne
06.1999 - 02.2021
Some College - Undergraduate Requirements
Clackamas Community College