Kimberly Thomas
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Wilson’s Sports Grill
Neil Mawad
Dallas
02.2026 - Current
- Prepared and served a wide variety of alcoholic and non-alcoholic beverages.
- Provided exceptional customer service and engaged with patrons to enhance experience.
- Maintained cleanliness and organization of bar area and workstations consistently.
- Handled cash transactions efficiently while ensuring accurate register balances.
- Performed opening and closing duties including restocking supplies.
- Processed payments accurately and efficiently with POS system.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Sales Associate
Macy's
11.2025 - 02.2026
- Assisted customers in product selection, providing personalized recommendations to enhance shopping experience.
- Processed transactions efficiently, ensuring accuracy and adherence to cash handling policies.
- Collaborated with team members to achieve daily sales goals through effective communication and support.
- Engaged with customers to address inquiries, resolving issues promptly to ensure satisfaction.
- Handled returns and exchanges according to store policies, maintaining positive customer relationships.
- Built relationships with customers to encourage repeat business.
Server
Northwest Highway Endeavors Inc.
01.2018 - 01.2026
- Delivered exceptional customer service in fast-paced dining environment.
- Developed rapport with regular customers to enhance dining experience and loyalty.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Bachelor of Science - Nursing
Arizona College of Nursing
Dallas, TXAssociate of Arts - Liberal Arts
Collin County Community College
Frisco, TXSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- POS system operation
- Customer engagement
- Order accuracy
- Conflict resolution
Timeline
Wilson’s Sports Grill
Neil Mawad
02.2026 - Current
Sales Associate
Macy's
11.2025 - 02.2026
Server
Northwest Highway Endeavors Inc.
01.2018 - 01.2026
Bachelor of Science - Nursing
Arizona College of Nursing
Associate of Arts - Liberal Arts
Collin County Community College