Kimberly Thompson

Ensured quality and consistency by preparing menu items using standardized recipes. I coordinated closely with kitchen staff and waitstaff for efficient meal service during busy shifts. I always kept my kitchen and grill areas clean, consistently sanitizing equipment and workspaces. I was trained to and safely operate grills, fryers, and other equipment while following health regulations. I helped with food prep, such as stocking supplies and monitoring food temperatures. I made orders customized to the consumers' dietary needs and food allergies for team members. Aided in training new team members on kitchen procedures, safety standards, and teamwork expectations, showing the correct ways to do things.

I provided friendly, attentive customer service by greeting guests, explaining menu items, and accurately communicating orders helping. Delivered food and beverages promptly while managing multiple tables during peak hours. Processed payments, cash and card, handled customer feedback professionally, and ensured a positive dining experience. Maintained clean and organized dining and service areas throughout shifts. Worked closely with kitchen staff to support timely meal preparation and smooth service. Remained calm and effective in a fast-paced environment that required strong multitasking and communication skills.

Operated the cash register accurately while processing payments by cash, card, and gift cards. I greeted customers, answered questions about menu items and services, and assisted with special requests during busy periods. Provided professional and friendly customer service, regularly receiving positive feedback. As well as handling customer questions and concerns in a calm and effective manner. Supported daily operations by maintaining sanitation standards during cooking and rush periods. I assisted with training new employees, and provided guidance and support to team members as a Shift Lead.