Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kimberly Thompson

Missouri Valley,IA

Summary

Dedicated Delivery Driver with 6 years of experience in customer service and logistics. Enhances customer satisfaction through efficient service and effective communication. Certified Coding Associate with foundational knowledge in medical billing and coding, ready to leverage diverse experience in remote customer support roles.

Overview

1
1
Language
1
1
Certification
3
3
years of professional experience

Work History

Delivery Driver

Omaha World Herald
Harlan, IA
09.2025 - 03.2026
  • Delivering papers to customers

Delivery Driver

sparks-Missouri Valley
Missouri Valley, IA
04.2024 - 09.2025
  • Working an app for deliveries for Walmart
  • Getting orders and delivering to customers
  • Following the map to the house
  • Customer service

Delivery Driver

DoorDash-Council Bluffs
Council Bluffs, IA
12.2023 - 04.2024
  • Picking up orders dropping off the orders to customers

Housekeeper

Merry Maids
Omaha, NE
02.2023 - 09.2023
  • Cleaning houses
  • Making beds
  • Taking the trash out

Education

Bachelor of Science - Cyber Security

University of Phoenix
Phoenix
09-2029

Medical Billing & Coding

University of Phoenix
Phoenix
10-2022

High school diploma - High School student

Lewis Central Senior High School
Council Bluffs, IA
05-2006

Skills

  • Route optimization
  • Logistics support
  • Technical Proficiency
  • Microsoft Outlook
  • Microsoft Excel
  • Patient registration soft Office
  • Data entry
  • HCPCS
  • Medical scheduling
  • Customer service
  • Phone customer support
  • Email customer support
  • Call management
  • Medical records
  • Conflict management
  • Organizational skills
  • Time management
  • Inventory management
  • Vehicle maintenance
  • Computer skills
  • Computer operation
  • Computer literacy
  • Typing
  • Research
  • English
  • Presentation skills
  • Non-disclosure agreements (NDAs)
  • Software troubleshooting
  • Medical administrative support
  • Customer service
  • ICD-10
  • ICD-10-CM
  • ICD-10-PCS
  • ICD-9
  • HCPCS
  • HCPCS Level II
  • Retail sales
  • Live chat
  • Communication skills
  • Phone etiquette
  • Writing skills
  • Retail sales
  • Logistics support
  • Live chat
  • Communication skills
  • Phone etiquette

Certification

  • Driver's License
  • Certified Coding Associate

Languages

English

Timeline

Delivery Driver

Omaha World Herald
09.2025 - 03.2026

Delivery Driver

sparks-Missouri Valley
04.2024 - 09.2025

Delivery Driver

DoorDash-Council Bluffs
12.2023 - 04.2024

Housekeeper

Merry Maids
02.2023 - 09.2023

High school diploma - High School student

Lewis Central Senior High School

Medical Billing & Coding

University of Phoenix

Bachelor of Science - Cyber Security

University of Phoenix