Kimberly Tilley

• Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
• Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
• Maintained safety standards during installations, reducing the incidence of workplace accidents.

Also worked in dispatch and Customer resolution centers working problems over the phone.

Served on safety committee for 10 yrs while it was Time Warner Cable.

Worked with construction for 1 year. Helping to expand plant and learning to apply for permits. Rights of access etc.

• Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
• Ensured adherence to OSHA regulations, leading to a safer work environment for all employees.
• Inspected worksites, practices, and gear for compliance with established safety standards.

• Trained employees on equipment operation and safety protocols.
• Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
• Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
• Followed verbal and written instructions to properly move and ship products.
• Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
• Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
• Provided ongoing support and resources to supervisors in managing safety performance within their departments, fostering a culture of accountability among leadership.
• Conducted regular site inspections, identifying potential hazards and ensuring prompt resolution.
• Investigated accidents and hazardous incidents to determine cause and made recommendations for corrective action.
• Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
• Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

• Developed strong relationships with clients, resulting in repeat business and referrals.
• Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
• Implemented innovative display techniques, showcasing a variety of framing options to customers.
• Oversaw budget management for the custom framing department, ensuring profitability while maintaining high-quality standards.
• Collaborated with team members to ensure seamless workflow and timely completion of projects.
• Supervised daily operations of the custom framing department, delegating tasks efficiently among team members.