Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimberly Tiozon

Little Ferry,NJ

Summary

Accomplished professional with extensive experience in accurately transcribing medical dictations. Offers great time management and task prioritization skills. Adept at quickly learning new software programs and technologies.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Scribe

CityMD Urgent Care Center
11.2021 - Current
  • Accompanied physicians through day in fast-paced, stressful environments.
  • Used Athena to input information into computerized patient record system.
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Stayed on top of current patient loads to facilitate efficient and organized workflow.
  • Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
  • Advanced understanding of complex medical terminology through consistent application in daily tasks, ensuring accuracy in all written communications.
  • Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
  • Processed patient referrals and authorizations to enable smooth patient consultations.
  • Promoted a positive work environment through proactive collaboration with team members and adherence to established protocols and procedures.
  • Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
  • Certified in venipuncture and EKGs within the company.


Customer Service

Hallack Cleaners
07.2021 - 01.2022
  • Researched issues with shipments, product damage and incorrect product amounts.
  • Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
  • Developed lasting relationships with customers, which helped to bring in additional business opportunities.
  • Monitored customer feedback channels to identify trends or recurring issues that require attention from the management team.

Medical Resident

Infertility Office
03.2019 - 11.2019
  • Increased patient satisfaction scores by consistently demonstrating empathy, active listening, and effective communication skills.
  • Served as a liaison between resident staff and hospital administration by participating in regular meetings, voicing concerns, and advocating for policy changes.
  • Supported new resident orientation programs by serving as a mentor to incoming physicians navigating their first year of residency training.
  • Promoted a culture of safety within the hospital environment by adhering to infection control protocols and reporting any potential hazards promptly.
  • Accurately documented patient encounters in electronic health records systems, ensuring timely communication among healthcare providers and facilitating continuity of care.

Education

LPN - Nursing

Holyname School of Nursing
Englewood Cliffs, NJ
12.2024

Associate of Science -

Bergen Community College
Paramus, NJ
05.2016

High School Diploma -

Ridgefield Park Jr Sr High School
Ridgefield Park, NJ
06.2014

Skills

  • Clinical Support
  • Documentation Abilities
  • Chart Organization
  • Paperwork Processing
  • Records Organization
  • Documentation Skills
  • Workflow Improvements
  • Data Entry Experience
  • Workflow Understanding
  • Order Processing
  • HIPAA Compliance Knowledge
  • Medical Transcription Abilities
  • Adaptability in Fast-Paced Environments

Certification

  • Certified CPR - 7/7/2023-7/2025

Timeline

Medical Scribe

CityMD Urgent Care Center
11.2021 - Current

Customer Service

Hallack Cleaners
07.2021 - 01.2022

Medical Resident

Infertility Office
03.2019 - 11.2019

LPN - Nursing

Holyname School of Nursing

Associate of Science -

Bergen Community College

High School Diploma -

Ridgefield Park Jr Sr High School

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Kimberly Tiozon