Kimberly Trompeter
Medford,OR
Overview
10
10
years of professional experience
Work History
Residential Care Manager
Sapphire at Westwind
Medford, OR
01.2022 - Current
- Improved resident satisfaction by implementing personalized care plans and coordinating with multidisciplinary team members.
- Managed crisis situations efficiently with prompt decision-making skills while maintaining the safety of all parties involved.
- Ensured compliance with state regulations and facility policies through consistent monitoring and updating of procedures.
- Led successful inspections from state regulatory agencies by maintaining meticulous records of resident data and facility activities.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Assisted with Activities staff to bring residents into the community for medical appointments, 1:1 outings and group outings.
- Maintained high levels of resident engagement through diverse recreational activities catering to various interests within the population served.
- Ordered pharmacy and other resident supplies and kept check on inventory levels.
Receptionist/ Administrative Assistant
Sapphire at Ridgeview
Medford, OR
08.2014 - 01.2022
- Confirmed appointments, communicated with clients, and updated client records.
- Set up transportation for resident's for medical appointment or shopping needs.
- Maintained visitor log for entering and leaving facility for security purposes.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure smooth integration into team.
- Managed employee files
- Assisted with payroll and time cards as needed.
- Collaborated on staffing schedules to ensure optimal staffing for peak resident care.
Shift Supervisor
Sapphire at Ridgeview
Medford, OR
08.2014 - 01.2022
- Enforced company policies and regulations with employees.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Ensured documentation was being completed in timely manner.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Medication Aide
Sapphire at Ridgeview
Medford, OR
08.2014 - 01.2022
- Maintained safe and clean environment by adhering to infection control protocols during medication administration.
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
- Took patient vital signs and weight measurements and monitored glucose and patient wellbeing.
- Demonstrated adaptability in face of medical emergencies, providing crucial assistance during critical situations as needed.
- Assisted in inventory management, ensuring adequate stock of medications was always available for patients'' needs.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Caregiver
Sapphire at Ridgeview
Medford, OR
08.2014 - 01.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Performed light housekeeping duties to maintain cleanliness standards while respecting patient''s personal space.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
Education
High School Diploma -
North Medford High School
Medford, OR07.2014
Skills
- Health and safety
- Team Management
- Recruitment and hiring
- Care Planning
- Teamwork and Collaboration
- Adaptability and Flexibility
- Staff Scheduling
- Patient Relations
Timeline
Residential Care Manager
Sapphire at Westwind
01.2022 - Current
Receptionist/ Administrative Assistant
Sapphire at Ridgeview
08.2014 - 01.2022
Shift Supervisor
Sapphire at Ridgeview
08.2014 - 01.2022
Medication Aide
Sapphire at Ridgeview
08.2014 - 01.2022
Caregiver
Sapphire at Ridgeview
08.2014 - 01.2022
High School Diploma -
North Medford High School