Kimberly Turner
Fredericksburg,VA
Summary
Astute Billing Coordinator specializing in managing practice billing, working with insurance companies and building rapport with patients to maximize satisfaction. Proficient at following up on issues and completing due diligence research. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Meticulous Medical Records Clerk with a 5 year history processing medical records requests while delivering highest quality customer service. Builds rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Nursing Assistant
Fredericksburg Assisted Living
04.2023 - Current
- Educated patients and family members on best home care practices for healing and recovery.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Medical Records/Billing Coordinator
CorVel Corporation
06.2015 - 09.2022
- Safeguarded information integrity by consistently backing up scanned documents onto secure servers as per facility guidelines.
- Maintained confidentiality of sensitive information by strictly following HIPAA regulations during record handling and storage.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Tracked and monitored requests for medical records release.
- Implemented quality control measures to identify potential errors before submitting claims, reducing rejections significantly.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
Education
Bachelor of Science - Health Information Management
DeVry University
Downers Grove, IL03.2025
Associate of Science - Health Information Technology
DeVry University
Downers Grove, IL02.2024
Skills
- Biohazard Disposal
- Responding to emergencies
- Medication Administration
- CPT Knowledge
- Account updating
- Office Equipment Operation
- Patient Billing
- Paperwork and documentation
- Invoice Documentation Management
- Chart Auditing
- ICD-10 Coding
- Office Health Records Preparation
- Records Review
- Workers' Compensation Forms
- Medical terminology understanding
- Heart Saver CPR AED (CPR AED)
- Document Scanning
- Customer Service
- 3M Encoder
- Report Preparation
- Microsoft Excel
- Medical Records Management
- Data Entry
Certification
- BLS - Basic Life Support
- CNA - Certified Nursing Assistant
- CMT - Certified Medication Technician
Timeline
Nursing Assistant
Fredericksburg Assisted Living
04.2023 - Current
Medical Records/Billing Coordinator
CorVel Corporation
06.2015 - 09.2022
Bachelor of Science - Health Information Management
DeVry University
Associate of Science - Health Information Technology
DeVry University
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