Kimberly Valentin
Brooklyn,NY
Summary
Flexible Crew Team Member with strong understanding of fast food restaurant industry. Determined and collaborative team member with leadership and commitment to fast action under pressure. Exceptional customer service perfectionist with patience, deliberation and dedication to patron satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member/Lead Barista
Joe And The Juice USA
New York, NY
05.2024 - 09.2024
- Assisted customers with product selection and ordering process.
- Operated cash registers to process payments from customers.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Assisted management in developing marketing strategies to increase sales.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Ground beans for espresso shots according to individual customer specifications.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Barista
Joe Coffee
New York, NY
01.2023 - 11.2023
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Monitored inventory levels of supplies and restocked when necessary.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Cashier/Team Member
Taim Mediterranean Kitchen
New York, NY
03.2022 - 12.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Answered customer questions and provided store information.
- Assisted in taking customer orders and providing recommendations.
- Ensured all dishes were prepared according to restaurant standards.
- Stocked front-of-house supplies such as napkins, utensils, straws.
- Prepared food items such as salads, sandwiches, desserts., as needed.
- Provided exceptional service to high volume of daily customers.
Education
Associate of Applied Science - Radiologic Technology And Medical Imaging
New York City College of Technology of The City University of New York
Brooklyn, NY08-2026
High School Diploma -
Brooklyn Academy High School
Brooklyn, NY06-2022
Skills
- Cash Handling
- Equipment Operation
- Customer Service
- Cleaning
- Workplace Safety
- Clear Communication
- Hospitality and accommodation
- Teamwork and Collaboration
- Cultural competence
- CPR and AED
- Anatomy and physiology
- Pharmacology
- Interpersonal Skills
- Professionalism
- Coffee and tea expertise
- Excellent math skills
- Advanced Spanish ability
Accomplishments
- Honor Roll 2017 - 2022
- Dean's List 2017 - 2021
- National Honors Society 2017-2021
Certification
- CPR Certification - 2023
- Food Handlers Certification - 2024
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Team Member/Lead Barista
Joe And The Juice USA
05.2024 - 09.2024
Barista
Joe Coffee
01.2023 - 11.2023
Cashier/Team Member
Taim Mediterranean Kitchen
03.2022 - 12.2022
- CPR Certification - 2023
- Food Handlers Certification - 2024
Associate of Applied Science - Radiologic Technology And Medical Imaging
New York City College of Technology of The City University of New York
High School Diploma -
Brooklyn Academy High School
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