KIMBERLY VARGAS
Sun Valley,CA
Summary
Dedicated and licensed Vocational Nurse with extensive experience in telephonic patient support, care coordination, and documentation review within PACE settings. Proven expertise in enhancing utilization management workflows through effective clinical information gathering and essential service coordination, ensuring timely and accurate documentation that significantly impacts remote LVN and utilization review roles. Strong communication skills facilitate seamless collaboration with healthcare providers, ultimately improving patient outcomes and operational efficiency. Eager to leverage transferable skills in a new field to contribute meaningfully to a dynamic and supportive workplace.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CNA
InnovAge PACE
Los Angeles, CA
12.2025 - Current
- Monitored and reported on the status of 15-20 patients, delivering immediate updates via Teams to enhance collaborative care efforts.
- Managed service coordination efforts and tracked care needs to enhance overall patient support.
- Oversaw safety monitoring and escalated clinical concerns to ensure patient well-being.
- Oversaw maintenance of timely and accurate epic documentation.
- Provided compassionate personal care services, enhancing patient comfort and well-being.
- Delivered customer service by addressing inquiries, providing assistance, and facilitating translation services.
CNA (per Diem)
Celebrity Home Health
Los Angeles, CA
05.2024 - Current
- Assisted individuals with bathing, grooming, dressing, toileting, and mobility support.
- Established and executed comprehensive safety monitoring protocols for repositioning and fall prevention.
- Monitored and documented physical and behavioral changes for supervising nurses.
- Ensured safety and support within the home to promote well-being and comfort.
- Assisted with personal hygiene tasks, promoting dignity and respect for each individual.
- Conducted follow-up calls to confirm visit arrangements, ensuring clarity on date, time, and participant availability.
PCA / Administrative Support
WelbeHealth PACE
North Hollywood, CA
09.2023 - 12.2025
- Facilitated authorization and utilization workflows by gathering essential documentation.
- Coordinated with provider offices to acquire specific clinical information required for patient care documentation.
- Ensured accurate and up-to-date Athena EHR documentation to facilitate effective communication among healthcare providers.
- Provided compassionate personal care and support to participants in daily living activities.
- Managed minimum 40 calls to patient via phone outreach to verify attendance for day center, rescheduling day center days and assessing escort requirements for external appointments via tracker (excel) to confirm all calls have been made via tracker.
Education
High School Diploma -
Polytechnic High School
Sun Valley06-2012
Skills
- Patient care coordination
- Patient safety oversight
- Behavior monitoring
- Patient care documentation
- Phone-based patient care support
- Cross-disciplinary communication
- Epic
- Athena
- Utilization assistance
Certification
- Licensed Vocational Nurse (LVN) - California
- BLS Certified
- First Aid Certified
Timeline
CNA
InnovAge PACE
12.2025 - Current
CNA (per Diem)
Celebrity Home Health
05.2024 - Current
PCA / Administrative Support
WelbeHealth PACE
09.2023 - 12.2025
High School Diploma -
Polytechnic High School