Kimberly Veitenheimer
College Place
Summary
Experienced Housekeeper Supervisor with background in managing cleaning teams for residential and commercial properties. Strengths include training staff on efficient cleaning techniques, ensuring high standards of cleanliness, and coordinating tasks according to priority and personnel abilities. Proven ability to manage supplies inventory, establish rapport with clients, and maintain a safe working environment. Previous roles have resulted in improved team efficiency, consistently impeccable facilities, and high customer satisfaction rates.
Overview
26
26
years of professional experience
2005
2005
years of post-secondary education
Work History
Housekeeper Supervisor
Hampton Inn Suites
Walla Walla
08.2023 - 04.2026
- Supervised cleaning staff to ensure high standards of cleanliness and organization.
- Trained new employees on housekeeping procedures and hotel policies.
- Managed inventory of cleaning supplies and equipment for efficient operations.
- Conducted regular inspections of guest rooms and public areas for quality assurance.
- Collaborated with front desk staff to address guest requests and concerns promptly.
Bartender
Red tea garden
Miltonfwtr
09.2022 - 04.2024
- Crafted a diverse range of cocktails and beverages for customers.
- Provided exceptional customer service in a fast-paced environment.
- Managed inventory and organized supplies for efficient bar operations.
- Maintained cleanliness and safety standards throughout the bar area.
- Performed opening and closing duties including restocking supplies.
Post construction cleaning
Kutting edge tile
Milton-Freewater
08.2017 - 11.2022
- Cleaned construction sites to ensure safe and tidy environments.
- Operated industrial cleaning equipment to remove debris and dust.
- Organized cleaning supplies and tools for efficient workflow.
- Collaborated with construction teams to understand specific cleaning needs.
- Scrubbed ceramic tile grout lines using brushes or power washers.
- Performed deep clean services for floors using scrubbers or buffers.
- Removed dirt, dust and construction material from walls, ceilings and surfaces.
- Wiped down countertops, cabinets and other surfaces with approved cleaning solutions.
- Cleaned windows, doors and frames with appropriate cleaning products.
- Vacuumed carpets using heavy-duty industrial vacuums.
- Utilized ladders to reach high places while cleaning windows or walls.
- Cleaned window sills, baseboards and moldings throughout the building.
- Communicated with management and customers at project completion and verified customer satisfaction with finished work.
Assistant Manager
Ziptrip
Milton-Freewater
04.2000 - 07.2001
- Oversaw daily operations to ensure efficient workflow and team performance.
- Assisted in training new staff on company policies and procedures.
- Managed inventory levels, ensuring adequate stock for customer demands.
- Collaborated with team members to maintain a positive work environment.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
Education
Bmcc
Miltonfwtr, ORSkills
- Staff supervision
- Quality assurance
- Training employees
- Inventory management
- Team collaboration
- Time management
- Problem solving
- Communication skills
- Housekeeping
- Motivational skills
- Strong leadership
- Cleaning bathrooms
- Room occupancy verification
- Mopping and buffing floors
- Guest relations
- Folding clean laundry
- Washing windows
- Room inspection
- Safety training administration
- Laundry operations
- Task delegation
- Inventory control
- Cleaning and sanitation
- Cleaning practices
- Task assignment
- Vacuuming and sweeping
- Ordering cleaning supplies
References
References available upon request.
Timeline
Housekeeper Supervisor
Hampton Inn Suites
08.2023 - 04.2026
Bartender
Red tea garden
09.2022 - 04.2024
Post construction cleaning
Kutting edge tile
08.2017 - 11.2022
Assistant Manager
Ziptrip
04.2000 - 07.2001
Bmcc