Kimberly Ventura
Bronx,NY
Summary
Dynamic professional with extensive experience in the beauty industry, notably as a Manager Director at a Medical Spa. Proven expertise in sales strategy and customer service, successfully negotiating contracts to reduce costs and implementing market-driven initiatives. Skilled in infection control and relationship building, consistently enhancing client satisfaction and loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Student Esthetician
Brittany Beauty Academy
Bronx, NY
03.2025 - Current
- Ensured adherence to school regulations, infection control procedures, and academic requirements.
- Recommended professional-grade skincare products for use at home.
- Used peels and masks to improve appearance of client skin, customizing approaches based on client age and budget.
Tattoo Artist
Medical Spa
The Bronx, NY
01.2025 - Current
- Built relationships with customers through friendly interactions and professional demeanor.
- Documented key information from each service visit into detailed reports.
- Followed standard infection control protocols to avoid illness or contamination.
Manager Director
Medical Spa
Bronx, NY
01.2024 - Current
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Analyzed market trends and competitor activity to inform business strategy.
- Developed and implemented strategies to increase sales revenue.
- Implemented successful business strategies to increase revenue and target new markets.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Processed payments and updated accounts to reflect balance changes.
Lash Artist
Self-employeed
The Bronx, NY
06.2022 - Current
- Updated and maintained customer information records and beauty services provided.
- Kept work areas, tools and equipment properly sanitized to reduce risk of cross-contamination.
- Organized appointments according to availability while ensuring that no double bookings occurred.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
Receptionist
Medical Spa
Bronx, NY
01.2022 - 01.2024
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Processed payments and updated accounts to reflect balance changes.
- Participated in emergency response drills and maintained knowledge of safety procedures.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Education
Some College (No Degree) - Biology
Mount Saint Vincent College
Bronx, NYHigh School Diploma -
Saint Catharine Academy
Bronx, NYSkills
- Customer service
- Infection control
- Biological analysis
- Appointment scheduling
- Relationship building
- Sales strategy
- Market analysis
Certification
- Lash Technician Certification
- Tattoo License
Practices
- Lash Extension Application
- Permanent Makeup (Microblading, Lip Blush, etc.)
- Client Relations & Customer Service
- Appointment Scheduling & Office Administration
- Aesthetic Procedures & Skincare Knowledge
- Strong Attention to Detail & Precision
Languages
Spanish
Native/ Bilingual
Timeline
Student Esthetician
Brittany Beauty Academy
03.2025 - Current
Tattoo Artist
Medical Spa
01.2025 - Current
Manager Director
Medical Spa
01.2024 - Current
Lash Artist
Self-employeed
06.2022 - Current
Receptionist
Medical Spa
01.2022 - 01.2024
Some College (No Degree) - Biology
Mount Saint Vincent College
High School Diploma -
Saint Catharine Academy
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