Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kimberly Vigil- Gonzalez

Sterling,VA

Summary

Dynamic and professional individual with a proven track record at First Coast Security. Expertise in CCTV monitoring and multitasking capabilities. Demonstrated excellence in supervising Data Center security, effectively enhancing client security goals, and successfully leading high-stakes projects through meticulous data analysis. Renowned for exceptional customer service and training skills, consistently ensuring peak operational efficiency and maintaining security integrity.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Security Officer

First Coast Security
07.2021
  • Patrolled premises regularly to maintain order and establish security presence
  • Utilized strong communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner
  • Enforced safety regulations, policies and procedures to ensure a safe environment
  • Observed, reported and documented suspicious activities to management
  • Validate credentials and identities of all employees and visitors entering the Data Center.

Training Manager

First Coast Security
09.2024 - Current
  • Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
  • Developed and implemented comprehensive training program to increase employee productivity and morale.
  • Monitored and evaluated training performance to determine quality and cohesiveness.
  • Trained new hires to perform cross-training exercises with experienced workers.

Lead Supervisor

First Coast Security
02.2023 - Current
  • Maintain full accountability for supervising all aspect of the Data Center activities in support of client security goals
  • Investigate all Data Center security and safety violation in accordance with organizational policies
  • Managing Data Center security event using SIM ticket and Lenel
  • Performing Real-Time Monitoring, Investigation, Analysis, Reporting and Escalations of Data Center Security Events from Lenel sources per client policies
  • Writing and briefing client on incident
  • Performed regular inspections of the physical environment in the data centers to detect potential security issues or breaches
  • Monitored user activity on all systems and networks within the data centers for suspicious behavior or malicious intent
  • Monitored entry-exit activity, allowing only authorized personnel to enter facility.

Expansion Manager

First Coast Security
04.2024 - 06.2024
  • Monitored the progress of construction projects, identifying and resolving any issues that arose
  • Supervised construction and related workers
  • Managed schedule and associated risks to support reliable and predictable turnover dates.

Control Room Operator

First Coast Security
- 02.2023
  • Effectively implement Data Center security protocols and safety procedures
  • Input ticketing system entries
  • Maintain regular communication with security vendors and contractors
  • Conduct security patrols of the Data Center and report incidents as needed
  • Manage IT ticketing system and coordinate team efforts to ensure incident reports are resolved in a timely manner
  • Utilized computer software programs to monitor, analyze, and adjust process parameters
  • Managed multiple complex tasks simultaneously in a fast-paced environment
  • Monitored, operated and maintained process control systems.

Assistant Store Manager

Domino's Pizza
08.2016 - 06.2021
  • Resolved customer complaints efficiently while maintaining excellent customer service
  • Assisted customers with product selection, pricing, payment options and returns and exchanges
  • Managed all customer inquiries and complaints in a professional and timely manner
  • Set and implemented strategic goals and initiatives to align company with mission, values, and vision.

Education

Certification in Certified Medical Assistant -

Tu Family Medical and Vision Institute
10.2021

Skills

  • Microsoft PowerPoint
  • Microsoft Excel
  • Microsoft Word
  • CCTV Monitoring
  • Multitasking Capabilities
  • Data Analysis
  • Customer Service
  • Training and mentoring

Certification

  • First Aid/CPR/AED
  • Private Security Services Registration
  • ServSafe

Timeline

Training Manager

First Coast Security
09.2024 - Current

Expansion Manager

First Coast Security
04.2024 - 06.2024

Lead Supervisor

First Coast Security
02.2023 - Current

Security Officer

First Coast Security
07.2021

Assistant Store Manager

Domino's Pizza
08.2016 - 06.2021

Control Room Operator

First Coast Security
- 02.2023

Certification in Certified Medical Assistant -

Tu Family Medical and Vision Institute

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Kimberly Vigil- Gonzalez