Summary
Work History
Education
Skills
Timeline
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Kimberly Washington

Austin,Texas

Summary

Client oriented customer service professional with a decade of experience in support, highly proficient in customer relationship managment and dedicated to receiving exceptional results and high satisfaction rates.

Work History

Greenhouse Worker

Country Greenhouse
Lexington Texas
03 2025 - Current
  • Planted, cultivated and harvested various types of trees, shrubs, and plants.

Day Laborer

Staff Zone
Austin Texas
03 2023 - Current
  • Improved construction project efficiency by assisting in the preparation, maintenance, and clean-up of work sites.
  • Maintained safe working environments by adhering to safety guidelines and promptly reporting hazards to management.
  • Ensured timely completion of tasks by following directions from supervisors and adapting to changing priorities.

Elderly Caretaker

Home Health Services
Caldwell Texas
06 2021 - 12 2021
  • Managed medication schedules accurately, reducing potential health risks associated with missed or incorrect dosages.
  • Assisted elderly with daily living activities and physical therapies.
  • Advocated for clients'' best interests in complex situations involving healthcare decisions or interactions with external service providers.
  • Prepared nutritious meals tailored to specific dietary requirements while accommodating personal preferences, supporting optimal health outcomes for clients with various medical conditions.
  • Reduced instances of falls and injuries by implementing safety measures and regularly monitoring living environments.
  • Provided transportation for medical appointments, social outings, and errands as needed, enhancing overall mobility and engagement in community activities.
  • Assisted with daily living activities, running errands, and household chores.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Entrusted to handle confidential and sensitive situations in professional matter.

Server

Murphy's Steakhouse
Winchester Texas
01 2017 - 03 2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Office Administrator

JC Fodale
Giddings Texas
01 2014 - 06 2014
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.

Children's Coordinator

First Baptist Church
Lexington Texas
08 2004 - 08 2014
  • Developed strong relationships with local schools and community organizations to facilitate partnerships that enriched children''s programming options.
  • Implemented an effective behavior management system that promoted positive behaviors while minimizing disruptions in the learning environment.
  • Facilitated group discussions among peers aimed at strengthening social skills while exploring various topics related to personal growth and development.
  • Established a welcoming and inclusive environment for all children by promoting diversity and inclusion within programming.
  • Managed budget for children''s programming, allocating funds effectively to maximize impact on participants'' experiences.

Floater/Substitute

Lexington Independent School district
Lexington Texas
08 2000 - 08 2005
  • Adapted lesson plans to accommodate diverse learners, including those with special needs or language barriers.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Participated in professional development workshops and conferences, staying current on best practices in education.

Education

Education - Kinesiology

Austin Community College

Skills

Communication, Teamwork, Adaptability, Conflict Resolution, Leadership

Data Analysis, Software Proficiency- Office, Windows, Mac and Office Machine Proficiency

Timeline

Greenhouse Worker

Country Greenhouse
03 2025 - Current

Day Laborer

Staff Zone
03 2023 - Current

Elderly Caretaker

Home Health Services
06 2021 - 12 2021

Server

Murphy's Steakhouse
01 2017 - 03 2019

Office Administrator

JC Fodale
01 2014 - 06 2014

Children's Coordinator

First Baptist Church
08 2004 - 08 2014

Floater/Substitute

Lexington Independent School district
08 2000 - 08 2005

Education - Kinesiology

Austin Community College
Kimberly Washington