Kimberly Washington
LosAngeles,California
Summary
Experienced non-medical Care Provider offering 3 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
12
12
years of professional experience
Work History
Data Entry Clerk
LosAngeles County
Norwalk, CA
09.2022 - 04.2023
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Sorted documents and maintained organized filing process.
Caregiver
ComForCare Health Care
10.2019 - Current
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Used [Software] and [Software] to maintain records of services performed and apparent condition of patients.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Case Manager
A New Way Of Life
Los Angeles, CA
02.2017 - 03.2019
- Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions.
- Visited individuals in homes and attended group meetings to provide information on agency services, requirements and procedures.
- Secured housing, medical care and employment for clients by collaborating with various community agencies.
- Interviewed clients and family members to obtain key information for case planning and management.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used coordination and planning skills to achieve results according to schedule.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Case Manager
Salvation Army Bell Shelter
02.2012 - 01.2015
- Referred families to shelters, legal resources and educational programs.
- Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
- Conducted community workshops to promote different programs and educate public on available services.
- Worked with senior case managers to coordinate team development activities and trainings.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Concierge Team Leader
Raddison Hotel
05.2015 - 02.2017
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
- Contacted previous guests and potential visitors via email with information on events and hotel to build clientele base.
- Scheduled deliveries of flowers, gifts, and other products and made reservations for spa services and dining.
- Provided each guest with list of resort's upcoming activities and events upon check-in to enhance stays.
- Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
Community Mentor
Breathe Life Healing Centers
Los Angeles, CA
02.2023 - Current
- Maintained confidentiality of shared information.
- Educated new residents about available resources and services.
- Advocated for needs of incoming students.
- Served as positive social and academic role model.
Education
Bachelor of Arts - Social Services
Los Angeles Southwest College
Los Angeles, CAHigh School Diploma -
California Technical HS
Los Angeles, CA06.2003
Skills
- Progress documentation
- Community integration
- Meal Planning and Preparation
- First Aid and Safety
- CPR Certified
- Verbal and written communication skills
- Case management
Timeline
Community Mentor
Breathe Life Healing Centers
02.2023 - Current
Data Entry Clerk
LosAngeles County
09.2022 - 04.2023
Caregiver
ComForCare Health Care
10.2019 - Current
Case Manager
A New Way Of Life
02.2017 - 03.2019
Concierge Team Leader
Raddison Hotel
05.2015 - 02.2017
Case Manager
Salvation Army Bell Shelter
02.2012 - 01.2015
Bachelor of Arts - Social Services
Los Angeles Southwest College
High School Diploma -
California Technical HS