Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimberly Washington

Houston,TX

Summary

Senior Analyst with over twenty years of experience in building customer and client relations. Through demonstration and accomplishing the perfection of my set expertise & servicing ability; I have embraced the expansion of my roles within both Disaster Relief Assistance & the direct sector of the mortgage industry such as: case managing, mortgage processing, financial analyzing, customer relations, default resolutions, and CDF/Non-CDF payment processing. My main goal is to be in a mutual conjunction with an organization where I can provide my level of expertise and skills; and where the company celebrates and encourages the employees with constant growth and elevation opportunities. A place where achieving “quantum” leaps is a normality in daily performance, productivity and profitability is a must.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Loss Mitigation Specialist

US Bank Home Mortgage
Remote, US
01.2022 - Current
  • Analyzed borrower financial information to determine eligibility for loss mitigation options.
  • Developed and implemented strategies to facilitate loan modifications and repayment plans.
  • Collaborated with internal teams to streamline processes for faster decision-making on applications.
  • Educated clients on available loss mitigation programs and their potential benefits.

Servicing Payment Processing Analyst

Innovative Emergency Management
Remote, US
01.2022 - 01.2024
  • Assist homeowners through North Carolinas Housing Finance Agency that have been affected either by a national emergency or natural disaster with pre-foreclosure options that allow them to stay in their homes.
  • Enrolling and submitting credentials to Mortgage Servicers & Banking Institutions as an addition to the NCHAF Federal Program database.
  • Completing the CDF Process and verifying delinquent mortgage, tax, insurance, and HOA debt.

Sr Foreclosure Processor

Shellpoint Mortgage Servicing
Houston, TX
11.2015 - 01.2022
  • Oversaw opening, pre-underwriting, closing, and booking phases of loss mitigation process.
  • Assisted in imaging, analyzing, and processing new and existing package submissions. Supported completion of loan modification, short sale, and DIL fulfillment processes.
  • Assisted in managing foreclosure timelines and hold guidelines for various investors including FHA, VA, USDA, FNMA, and FHLMC.

Education

Sociology

Texas Southern University
Houston, TX

Skills

  • Project & Case Management
  • Financial Analysis
  • Data Processing
  • Microsoft Office
  • Mortgage & Loss Mitigation Servicing
  • CDF & Non-CDF Payment Processing
  • Finalizing Award Distributions
  • Foreclosure Prevention
  • Negotiation Expertise

Certification

FEMA ICS-100: Introduction to the Incident Command System

Timeline

Loss Mitigation Specialist

US Bank Home Mortgage
01.2022 - Current

Servicing Payment Processing Analyst

Innovative Emergency Management
01.2022 - 01.2024

Sr Foreclosure Processor

Shellpoint Mortgage Servicing
11.2015 - 01.2022

Sociology

Texas Southern University
Kimberly Washington