Experienced, customer service focused cafe team leader possessing excellent interpersonal communication skills. Adept at effectively addressing customer concerns effectively. Proven track record of multitasking in a fast paced environment. Detail oriented, organized and able to learn new concepts quickly.
•Administrative tasks including data entry, scheduling deliveries, filing, and managing email correspondence
•provide leadership and guidance to team members, ensuring tasks are completed on time
•Evaluate needs of kitchen and delegate tasks to optimize overall production
•Manage conflict resolution within team to maintain positive work environment
•Resolve parent and staff issues or queries promptly and efficiently
•Maintain accurate production records
•Manage order fulfillment, including placing and receiving orders
•Train new employees in relevant processes and procedures
•Prepare, cook and serve meals
•Cash register operations
•Ensure compliance with health department standards and regulations
Data entry
Customer service
Problem solving
Trouble shooting
Time Management
Communication in person, online and on phone
Inventory management
•Food service sanitation certification
•Food handlers license