Dynamic administrative professional and leader with 4+ years of experience playing key role in attaining daily objectives and long-term goals across diverse office platforms. Excel in timely and accurate processing of accounts payable and receivable and applying advanced analytical acumen. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Skilled receptionist and liaison with superior communication, computer, support and organizational skills.
Hi, I’m
Kimberly Wells
Lexington,SC
Summary
Overview
14
years of professional experience
Work History
South Carolina Department Of Social Services
Foster Care Case Manager
01.2022 - Current
Job overview
- Checked with newly placed children frequently to support comprehensive success and assimilation.
- Created and updated systems of organization for case service plans and court reports.
- Completed 2 monthly visitations to check on children, families and home environments.
- Provided in-home training and support to foster parents during weekly meetings to help mitigate problems arising from child behavior.
- Attended proceedings and testified for several reunification and permanent placement cases.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Verified parent and child records to check matches and overall pairing eligibility.
- Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
- Maintained 97% success rate while handling 34 cases at once.
SC Dept. Of Health And Human Services
Human Services Specialist II
07.2019 - 01.2022
Job overview
- Inputted information and obtained quantitative and qualitative data on client details to provide services requested.
- Processed applications and followed strict procedures to keep sensitive data confidential.
- Maintained heavy caseload of approximately 108 cases by utilizing effective time management and organizational skills.
- Utilized complex client management systems, both digital and manual and maintained sensitive information in highly encrypted databases.
- Assisted families in developing problem-solving and coping skills by providing counseling and referring to appropriate community agencies.
- Interviewed applicants for services and supported application completion as necessary.
- Answered high volume of calls and provided assistance through effective listening and question response skills.
- Described procedures, requirements and benefits to clients and interested parties.
- Interviewed applicants for services and supported application completion as necessary
South Carolina Youth Advocate Program
Transporter
10.2014 - 07.2019
Job overview
- Visited clients' homes to better comprehend environment and how it affected behavior and responses to situations.
- Encouraged youth clients to develop own activities and leadership skills through group discussions.
- Scheduled and accompanied over 50 youth clients to outside appointments such as therapy sessions, medical appointments and social outings.
- Conducted assessments to determine types of services individuals required.
- Consulted with parents, teachers and other school personnel to determine causes of problems such as truancy and misbehavior.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Alvin S. Glenn Detention Center
Juvenile Detention Officer
09.2009 - 10.2014
Job overview
- Transported juvenile inmates to and from court hearings, medical facilities, classes or recreational activities.
- Observed and recorded mental and physical health of each juvenile offender.
- Observed and supervised over 73 inmates throughout visits, meal time, recreation, phone calls and showers.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Booked new inmates into facility and processed inmates for release.
- Completed incident reports when disorder or violence occurs.
Education
Voorhees CollegeDenmark, SC
Bachelor of Science from Criminal Justice
11.2005
University Overview
Skills
- In-Person and Telephone Interviewing
- Credential Verification
- Office Record Management
- Data Entry
- Verbal and Written Communication
- Registration Processing
- Microsoft Office
- Case Service Plans
- Substance Abuse Treatment
- Records Maintenance
- Family Support
- Records Management
- Compassionate Care
- Court Proceedings
- Permanent Placement
- Trauma Expertise
- Team Meetings
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The best way out is always through.
Timeline
Foster Care Case Manager
South Carolina Department Of Social Services
01.2022 - Current
Human Services Specialist II
SC Dept. Of Health And Human Services
07.2019 - 01.2022
Transporter
South Carolina Youth Advocate Program
10.2014 - 07.2019
Juvenile Detention Officer
Alvin S. Glenn Detention Center
09.2009 - 10.2014
Voorhees College
Bachelor of Science from Criminal Justice
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