Kimberly White
West Palm Beach
Summary
Strategic career services professional with expertise in client support, career counseling, and employer relations. Skilled in job readiness training, resume development, and interview coaching. Adapted to institutional challenges while enhancing support for individuals to achieve professional goals. Focused on equity and impactful service delivery.
Overview
13
13
years of professional experience
Work History
Career Coach - Mental Health Services
Mental Health America
West Palm Beach
06.2025 - Current
- Conduct one-on-one coaching, goal setting, and career planning using trauma-informed methodologies.
- Guided individuals with mental health conditions in job readiness, career exploration, and workplace re-entry, enhancing their employability and self-confidence.
- Facilitated workshops and training sessions on empowerment, self-sufficiency, and confidence building, fostering skills for personal and professional growth.
- Build partnerships with inclusive employers to promote equity and accessibility in hiring.
Career Services Specialist
US Academy
West Palm Beach
08.2024 - 05.2025
- Delivered personalized career counseling and facilitated workshops on resume writing, interviewing, and job search strategy, empowering clients to secure employment.
- Established and maintained employer relationships, directly contributing to improved job placement outcomes for clients.
- Note: Position concluded due to institutional closure in May 2025.
Career Consultant / Case Manager
CareerSource Palm Beach County
West Palm Beach
11.2023 - 08.2024
- Delivered tailored career assessments, support, and goal-oriented planning to enhance client outcomes.
- Facilitated connections between job seekers and sustainable employment and training opportunities to promote regional workforce development.
- Documented case notes and collaborated with cross-functional teams to ensure comprehensive client support.
Career Services Specialist
Florida Career College
West Palm Beach
03.2023 - 10.2023
- Facilitated career development workshops, enhancing student readiness for job placement.
- Developed employer partnerships to match student skills with industry demands.
- Indicated relevant information Position ended due to school closure in October 2023.
Customer Service Representative / Exemption Specialist
Palm Beach County Property Appraiser
West Palm Beach
04.2019 - 03.2023
- Provided front-line customer support while ensuring compliance with tax exemption regulations.
- Executed data verification and application processing, reviewing cases to meet regulatory standards.
- Assisted clients with inquiries regarding property assessments and tax exemptions.
- Processed applications for property tax exemptions and maintained accurate records.
- Coordinated communication between departments to resolve client issues effectively.
Personal Banker
Georgia Primary Bank
Atlanta
05.2016 - 04.2019
- Opened new accounts and educated clients on financial products to achieve sales goals.
- Provided personalized banking solutions while fostering lasting client relationships.
- Assisted customers with account inquiries and transaction requests.
- Facilitated loan applications and provided guidance on financial products.
- Educated clients on banking services and account features.
Patient Service Specialist
Thomas Eye Group
Atlanta
12.2013 - 05.2016
- Coordinated patient intake, insurance verification, and appointment scheduling to streamline processes.
- Provided compassionate service in high-volume medical setting, enhancing patient experience.
- Greeted patients and managed check-in processes efficiently.
- Scheduled appointments using the electronic health record system.
- Answered patient inquiries regarding services and insurance options.
Education
Bachelor of Arts - Political Science, English
Clark Atlanta University
Atlanta, GASkills
- Career Counseling & Advising
- Job search strategy
- Resume writing
- Client Career Support
- Mental Health Coaching
- Crisis intervention
- Trauma-Informed Coaching
- Workshop facilitation
- Public Speaking & Outreach
- Employer & Community Engagement
- Professional Communication
Timeline
Career Coach - Mental Health Services
Mental Health America
06.2025 - Current
Career Services Specialist
US Academy
08.2024 - 05.2025
Career Consultant / Case Manager
CareerSource Palm Beach County
11.2023 - 08.2024
Career Services Specialist
Florida Career College
03.2023 - 10.2023
Customer Service Representative / Exemption Specialist
Palm Beach County Property Appraiser
04.2019 - 03.2023
Personal Banker
Georgia Primary Bank
05.2016 - 04.2019
Patient Service Specialist
Thomas Eye Group
12.2013 - 05.2016
Bachelor of Arts - Political Science, English
Clark Atlanta University