Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Wicker

North Las Vegas

Summary

Retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Enthusiastic about creating positive shopping experience and optimizing store performance.

Overview

14
14
years of professional experience

Work History

Store Manager

Express, Las Vegas NV
09.2017 - Current
  • Managed team of 25+ successfully in fast-paced environment through proactive communication and positive feedback, all while ensuring company KPI's are being achieved.
  • Exceeded staffing goals year round with high retention.
  • District Mentor: Focus on SM Immersion and Visual Execution.
  • Completed over 5+ SM Oversee assignments.
  • Lead or Gender captain on NSO with a focus on talent development.
  • Selected as part of the Center of Excellence Program (onboarding of external Store Managers to the Brand.)
  • Awarded Top SM 2+ times. Yearly store results resulted in year end award APEX.
  • Selected as one of 2 Stores in the company to participate in the Digital Stylists program. Outperformed in all KPI's with a focus on conversion and volume. Also selected to launch company test pilot (IRL Program).

Brand Manager

Express, Las Vegas NV
02.2013 - 09.2017
  • Fashion Show Mall (Top 25 Store)
  • Forum Shops (Top 25 Store)
  • Led Gender for NSO-including Canada.
  • District Leader in visual execution and training. Led seminars in merchandising.
  • Awarded Top CO Manager 2+ times.
  • Used company tools including ISP to determine strengths and opportunities. Created action plans to drive sales, product categories and operation excellence.

Store Manager

Express, Las Vegas NV
12.2010 - 02.2013
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback as well as addressing performance opportunities.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service.
  • Awarded TOP SM 2 times. Year results resulted in end of year award, APEX. 2+ times.
  • Maximized sales and reduced shrink through excellent customer service and adherence to standard practices and policies.


Education

BBA - Management And Marketing

University of Toledo
Toledo, OH
05-2004

Skills

  • Training and mentoring
  • Goals and performance
  • Leadership development
  • Policies and procedures
  • Visual merchandising
  • Goal setting

Timeline

Store Manager

Express, Las Vegas NV
09.2017 - Current

Brand Manager

Express, Las Vegas NV
02.2013 - 09.2017

Store Manager

Express, Las Vegas NV
12.2010 - 02.2013

BBA - Management And Marketing

University of Toledo
Kimberly Wicker