Dynamic Team Lead at TECH with a proven track record in performance monitoring and relationship building. Successfully coached and mentored team members, enhancing productivity and achieving production goals. Skilled in conflict resolution and work assignment delegation, fostering a collaborative environment that drives success and supports organizational objectives.
Overview
10
10
years of professional experience
Work History
Team Lead
TECH
06.2023 - Current
Coached team members in techniques necessary to complete job tasks.
Worked different stations to provide optimal coverage and meet production goals.
Managed schedules, accepted time off requests and found coverage for short shifts.
Trained new team members by relaying information on company procedures and safety requirements.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Educated staff on organizational mission and goals to help employees achieve success.
Direct Support Professional Caregiver
New Beginnings of Mcpherson Inc
01.2015 - Current
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Provided transportation to doctor's appointments, grocery stores, salons, and barbershops.
Assisted patients with self-administered medications.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Built strong relationships with clients to deliver emotional support and companionship.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Transported individuals to events and activities, medical appointments, and shopping trips.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.