Detail-oriented administrative professional with expertise in streamlining operations and enhancing team performance. Proven ability to train and motivate staff, ensuring adherence to quality standards.
Overview
24
24
years of professional experience
Work History
Administrative Management
A World Of Angels Of Gainesville Inc.
1119 Nw 42nd Ave , FL
01.2002 - Current
Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
Performed administrative tasks such as scheduling appointments and organizing documents.
Provided administrative support to management team as needed.
Managed administrative duties related to patient records management and billing processes.
Planned menus for banquets and special events as requested by management.
Assisted with administrative tasks such as photocopying materials for distribution among students or compiling data into spreadsheets.
In home care
Fisher
Gainesville, Florida
01.2023 - 02.2025
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Lead Supervisor
Success Living llc
Gainesville, Florida
03.2020 - 11.2024
Supervised daily operations ensuring team adherence to quality standards.
Trained staff on safety protocols and operational procedures.
Assisted in developing training materials for new employees.
Trained new hires on company policies, procedures, and processes.
Resolved customer inquiries and complaints with professionalism and care.
Managed inventory levels, placing orders as needed to meet customer demand.
Monitored daily operations for quality and adherence to work order specifications.
Developed strategies for motivating staff members and improving morale within the organization.
Conducted regular team meetings to discuss goals, objectives, and strategies for success.
Ensured compliance with safety regulations and industry standards.
Documented timecard data, maintenance logs and production logs.
Monitored employee productivity to provide constructive feedback and coaching.
Complied with company policies, objectives and communication goals.
Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
Fostered a positive and motivating work environment, leading to an increase in team morale.