Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KIMBERLY WILLIAMS FAROOQ

Clinton,MD

Summary

Experienced banking professional with 10+ years of expertise in managing financial information, safeguarding customer privacy and bank assets, and guiding customers towards tailored services. Detail-oriented and meticulous, I excel in building and maintaining strong client relationships while providing comprehensive financial guidance. My customer-centric approach enhances satisfaction and loyalty, resulting in successful cross-selling of banking products and effective resolution of customer concerns. Seeking a challenging position in an organization that fosters learning and growth.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Relationship Banker

Truist
06.2023 - Current
  • Responsible for providing leading client service experience both in person and on the phone
  • Handling multiple priorities under time constraints
  • Opening and closing accounts, Certificate of Deposits, IRA, HELOC, loans, business accounts, trust accounts
  • Recommending and selling various deposit, credit and retirement products
  • Meeting and exceeding daily/monthly sales goals
  • Adhering to internal controls, operational procedures and risk management policies and procedures to ensure compliance with current guidelines

Teller Coordinator

Truist
08.2013 - 06.2023
  • Communicated with customers in-person and via phone for high-volume bank in popular district, completing 150+ daily transactions
  • Closely followed standard policies and procedures, ensuring safety and privacy of customer information and finances as well as bank assets
  • Greeted all customers upon arrival, directing them to appropriate service or banker
  • Provide clients with courteous and positive language while resolving ATM card and Check card issues
  • Examines checks for endorsements and to verify other information such as dates, bank names

Education

High School Diploma -

Gwynn Park High School
Brandywine, MD
06.1998

Skills

  • Receptive
  • Highly conscientious
  • Skilled at receiving and processing banking transactions
  • Strong mathematical skills
  • Attention to detail
  • Knowledge of proper cash handling procedures
  • Ledger balancing
  • Microsoft Office
  • Balance allocation
  • Cash drawer maintenance
  • Loan processing
  • Tax preparation
  • Petty cash management
  • Numeracy skills
  • Knowledge of financial principles and practicable
  • Notary Public
  • Registered NMLS

Certification

NMLS certified

State of Maryland Notary

Timeline

Relationship Banker

Truist
06.2023 - Current

Teller Coordinator

Truist
08.2013 - 06.2023

High School Diploma -

Gwynn Park High School

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KIMBERLY WILLIAMS FAROOQ