
Dynamic healthcare professional with extensive experience at Mosaic, excelling in patient access and Epic systems. Proven ability to enhance patient satisfaction through effective communication and meticulous attention to detail. Skilled in multitasking and problem-solving, ensuring seamless operations and high-quality care in fast-paced environments.
Advanced user in Epic. Served as a preceptor, training and supporting new staff in PCR workflows and Epic use. Conducted patient intake process, including vital signs, standardized questionnaires, and clinical measurements per protocol. Assisted with provider schedule management and coordination. Communicated effectively with patients both in person and by phone. Accurately documented patient information and interactions in the EHR.
Provided effective, professional communication with patients, providers, and nursing staff via phone and electronic messaging. Utilized hospital electronic systems to document patient massages and route information appropriately. Managed scheduling and coordination for a minimum of three and up to twelve providers simultaneously. Ensured accuracy, confidentiality, and timely follow-up in fast-paced health care environment.
Responsible for breaking the chain of infection through strict adherence to hospital and clinic sanitation and infection-control protocols. Maintained clean, safe, and welcoming environments for patients, families and staff. Supported patient comfort and dignity by ensuring living and care spaces met healthcare standards. Collaborated with clinical teams to meet facility cleanliness and safety requirements.
Managed daily operations for a household of two, including meal planning, budgeting, scheduling and logistics. Oversaw family finances, bill payments, and expense tracking. Coordinated educational activities, appointments, and developmental planning for two children. Managed healthcare needs, medical appointments, and records. Maintained household organization, cleanliness, and inventory management.
Qualified and cross-trained in all eight operational areas of the facility. Assisted with staff scheduling, conflict resolution, and day-to-day operational coordination. Supported and mentored students, ensuring adherence to food safety and quality standards. Contributed to the implementation of new processes and ideas to improve efficacy and services across Aramark operations.
Provided continuous monitoring for my premature child which include vital signs including oxygen saturation and heart rate, ensuring safely and prompt response to changes. Coordinated and managed care schedules with multiple medical providers and specialists. Maintained detailed daily logs to support continuity of care and medical decisions-making.
Demonstrated versatility by achieving qualification in multiple plant functions, with leadership responsibility in two specialized ares.