KIMBERLY WILSON
Needville,TX
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented, with strengths in customer service.
Overview
17
17
years of professional experience
1
1
Certification
Work History
In-Home Sales Expert
Asurion
07.2021 - 04.2024
- Picked up device/devices at warehouse
- Delivered said device/devices to customers location
- Activate and perform data transfer.
- Customize and personalize said device/devices
- Upsale Protection Plan for ATt&T or Verizon for all wireless devices for home
General Manager
Publicom, INC
07.2020 - 06.2021
- Enhanced operations with new and improved procedures targeting underperforming areas and systematic weaknesses.
- Increased business 10% with improved marketing and promotional strategies diversified across multiple channels.
- Delivered products of consistent quality to customers by working directly with vendors on delivery and production issues.
- Outside Sales Calls
- Prepared quotations in database
Embroidery Operator
Texas Screen
03.2018 - 06.2019
- Operated a SWF 6-Head 16-needle embroidery machine
- Sold embroidery jobs to walk-in customers and on the phone
Inside Sales/City Sales Rep
Graphic Solutions Group
02.2014 - 06.2017
- Answered phone calls for customers that called in to place orders to be delivered next day or picked up in will call
- Reconciled reports to make sure inventory matched report
- Reconciled cash drawer at end of day to make sure cash, checks and credit cards matched report
Patient Care Coordinator
GeriMed, Inc.
10.2012 - 11.2014
- Coordinated patient appointments and managed schedules to optimize workflow efficiency.
- Developed and implemented patient education materials to enhance understanding of care plans.
- Collaborated with healthcare providers to ensure seamless communication regarding patient needs.
- Streamlined intake processes, improving data accuracy and reducing wait times for patients.
Inside Sales/City Sales Rep
Graphic Solutions Group
08.2007 - 01.2014
- Developed and maintained relationships with clients to enhance customer satisfaction and loyalty.
- Executed targeted sales strategies to meet quarterly revenue goals effectively.
- Participated in industry trade shows to network with potential clients and showcase product offerings.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
Education
GED -
Lamar Consolidated School
Richmond, TX01.2001
Skills
- Package scanning
- Order verification
- Positive Attitude
- Payment processing
- Client relationship management
- Relationship building
- Strong communication
- Customer Service
Certification
State of Texas Insurance License-General Lines
February 2020 -April 2022
Languages
Spanish
Limited Working
English
Full Professional
Timeline
In-Home Sales Expert
Asurion
07.2021 - 04.2024
General Manager
Publicom, INC
07.2020 - 06.2021
Embroidery Operator
Texas Screen
03.2018 - 06.2019
Inside Sales/City Sales Rep
Graphic Solutions Group
02.2014 - 06.2017
Patient Care Coordinator
GeriMed, Inc.
10.2012 - 11.2014
Inside Sales/City Sales Rep
Graphic Solutions Group
08.2007 - 01.2014
GED -
Lamar Consolidated School