Jeni Steele
Nashville,TN
Summary
Enthusiastic, outgoing, detail-oriented hard worker with social media and hospitality experience seeking an opportunity to engage and serve the local community. Caring and compassionate in addressing individual and group needs, driven by the desire to bring people together.
Overview
11
11
years of professional experience
Work History
In-Home Sales Expert
AT&T
Nashville, Tennessee
08.2024 - Current
- Developed and implemented sales strategies based in relationship and empathy, significantly expanding customer base.
- Maintained accurate records of sales activities for performance evaluation.
- Assisted customers in selecting appropriate products tailored to individual needs.
- Established strong relationships through effective initial meetings and follow-up communication.
- Provided technical advice and support to clients with patience and understanding.
- Identified process improvements that enhanced efficiency in sales operations.
- Guided customers in determining reasonable budgets, emphasizing product utility and cost-effectiveness.
Retail Sales Consultant
AT&T
Rolla, Missouri
02.2022 - 07.2024
- Delivered exceptional customer service by resolving inquiries and concerns promptly and professionally.
- Engaged customers with tailored product knowledge and personalized recommendations.
- Conducted training sessions for new staff on effective sales techniques and company policies.
- Collaborated with team members to foster a welcoming store atmosphere.
- Managed inventory levels and restocked merchandise as necessary to meet demand.
- Maintained positive interactions with customers, ensuring satisfaction in sales and service.
- Demonstrated expertise in product knowledge to enhance customer engagement.
- Streamlined communication processes within the team for improved operational efficiency.
Private Nanny
Shaukat/Samman Family
Rolla, MO
12.2020 - 02.2022
- Engaged with child during waking hours, creating nurturing, safe environments to promote growth and challenge child's intellect.
- Prepared nutritious snacks and meals, scheduled and coordinated activities, sent regular updates to parents throughout day, and implemented montessori parenting principles according to parents' specifications.
- Cleaned up after child, including laundry, play areas, and meals.
Chief Joy Officer
Girl Catch Fire
Pensacola, FL
05.2021 - 10.2021
- Designed and executed strategy for establishing and maintaining a first-class retreat experience for high-end clients.
- Creatively planned the hospitality side of a week-long retreat for over a dozen women, including making welcome gifts and gathering supplies.
- Closely followed a specific budget, kept record of expenses, and strategized with the retreat leader ahead of time to ensure the Leader's expectations were met.
Supervisor, Trainer, Bartender, Server
Colton's Steakhouse & Grille
Rolla, MO
05.2015 - 01.2020
- Excelled at product promotion, building rapport with the community, and ensuring customer satisfaction, all while leading a team of 10-20 staff each shift.
- Recognized for integrity, positivity, hospitality, and the ability to coach and elevate the team.
- Trained new staff detailing procedures, expectations, and efficient customer service.
Teacher, Hospitality Support
Elkins Family
Arua, Uganda
08.2016 - 08.2017
- Taught curriculum to two students, adapting lessons and projects to suit a cross-cultural environment and reach deadlines.
- Taught weekly lessons to large groups of local Ugandan children of varying ages and languages, incorporating cultural relevance in the material.
- Regularly posted on social media outlets to inform support team of life overseas, gathering photos and consolidating experiences.
- Helped welcome guests in the home, prepare food and lodging and engaging with them to meet their needs.
Education
Bachelor of Arts - Theatre
Truman State University
Kirksville, MO05.2016
Skills
- Planning - bringing a vision to life
- Team oversight and motivation
- Attention to detail
- Product promotion
- Social media
- Google Drive
- Microsoft Word and PowerPoint
- Working with people of all ages
- Engaging cross-culturally
- Building relationships
- Active listening
- Clear, engaging communication
- Helpful, positive attitude
- Finding the joy in life!
Community Involvement
- Actively involved in Donelson Presbyterian Church, helping lead worship with choir and children's lessons, contributing to weekly study sessions, participating in monthly Bluegrass slow-jam nights, and is a member of the pastoral care team.
- Volunteered in the community theatre group, Fine Linen Theatre in Rolla, MO, from the auditions, through the rehearsal process, and to performances onstage, helping create a loving and welcoming environment for all participants and bring to life family-friendly theatre productions for the community 2009-2022.
- Volunteered with Fine Linen Theatre youth workshops, taught in 2019, directed in 2021.
- Volunteered at The Rolla Mission once a week for Thursday night dinners, helping serve, clean up, and close for the night (2018-2019).
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
In-Home Sales Expert
AT&T
08.2024 - Current
Retail Sales Consultant
AT&T
02.2022 - 07.2024
Chief Joy Officer
Girl Catch Fire
05.2021 - 10.2021
Private Nanny
Shaukat/Samman Family
12.2020 - 02.2022
Teacher, Hospitality Support
Elkins Family
08.2016 - 08.2017
Supervisor, Trainer, Bartender, Server
Colton's Steakhouse & Grille
05.2015 - 01.2020
Bachelor of Arts - Theatre
Truman State University