Kimberly Witynski
Shoprite Of Linden
Elizabeth,NJ
1
Language
16
years of professional experience
Customer Service Professional experienced in employee training and enhancing guest experiences. Improved customer engagement through effective implementation of safety regulations and promotion of teamwork while delivering exceptional service and fostering positive relationships with guests and coworkers. Clinical Professional with strong background in patient care and medical procedures, supporting healthcare teams in delivering high-quality care and maintaining efficient operations.
Work History
Front Desk/Clinical Medical Assistant
5 Months- Monitored vital signs and reported abnormalities to healthcare providers promptly.
- Prepared examination rooms and ensured proper sterilization of instruments for patient safety.
- Assisted in patient intake and documentation to ensure accurate medical records.
- Coordinated scheduling of appointments, enhancing patient flow and operational efficiency.
- Implemented electronic health record systems to streamline patient data management processes.
- Trained new staff on clinic protocols, improving team performance and service delivery standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Streamlined administrative processes by scheduling appointments, managing patient intake, and organizing medical documentation.
- Reduced wait times for patients by effectively coordinating physician schedules and exam room availability.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Reviewed physician calendar and scheduled patient appointments by telephone and in-person.
3rd Assistant Front End Manager
5 Years 1 Month- Emphasized customer service excellence through ongoing training of front-line team members to improve customer service ratings.
- Resolved customer complaints to enhance customer satisfaction and loyalty.
- Assisted customers with product selection, inquiries, and checkout processes.
- Managed daily operations of the front end area including opening and closing duties.
- Supervised cashiers in handling transactions accurately and efficiently.
- Trained new employees on store policies and customer service procedures.
- Ensured all employees followed safety regulations while performing their duties.
- Inspected checkout lanes periodically to verify accuracy of pricing information.
- Implemented promotional displays that increased product visibility and boosted sales.
- Provided actionable feedback to management on team performance to support continuous improvement.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Collaborated with other managers on developing new operational processes.
- Connected with customers to provide assistance and collect feedback to optimize operations.
Medical Assistant
15 Years 2 Months- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Recorded vital signs and prepared patients for examinations efficiently.
- Streamlined patient intake and documentation processes for respiratory assessments.
- Provided education to families on asthma management and medication use.
- Coordinated patient appointments and follow-up visits to optimize care continuity.
- Ensured accuracy of medical records by filing, charting, transcribing, and entering data into electronic health record system.
- Registered new patients into practice management software program accurately entering demographic information.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Arranged patient charts to ensure smooth clinic operations before each day's clinic sessions began.
- Processed insurance claims forms to facilitate timely reimbursements. in accordance with applicable regulations.
Education
Medical Assitant - Health Sciences
Skills
Electronic health records
Clinical documentation
Patient flow management
Payment accuracy
Patient education coordination
Vital signs monitoring
HIPAA compliance
Appointment scheduling
Customer relationship management
Payment accuracy
Patient health assessments
Clinical patient monitoring
Cash handling accuracy
Payment processing accuracy
Transaction record accuracy
Promotional display management
Safety regulation adherence
Conflict resolution
Pediatric care
Geriatric care
Medical coding
Adult patient care
Chronic disease management
Languages
Polish
Elementary
Education and Training
other
Timeline
Front Desk/Clinical Medical Assistant
Nephrology Consultants of NJ
05.2026 - CurrentRead More
3rd Assistant Front End Manager
Shoprite Of Linden
09.2021 - CurrentRead More
Medical Assistant
Children's Asthma and Breathing Center
03.2011 - 05.2026Read More
Sanford Brown Institute
Medical Assitant from Health Sciences
Read More