KIMBERLY WOLFGANG
Rochester,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Author
Myself
06.2023 - Current
- The Fox’s Den Completed Hybrid published of Book One of my YA fiction series which included participation in all stages of publishing including, proofreading, editing, and review of all print and electronic content for grammar, voice, and creative quality as well as manuscript preparation, book production and promotion.
- Promoted published works through social media platforms, author website updates, email newsletters, and blog posts.
Event Usher
The Van Buren
Phoenix, AZ
01.2022 - 06.2022
- Greeted customers to build rapport and increase customer satisfaction
- Kept areas such as restrooms and service equipment clean and neat
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities
- Responded to guest questions about current facility events and future offerings
- Processed admission payments and provided tickets for 1,900 guests
- Declined to admit patrons without ticket or unable to conform to live nation policies
- Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to products and services
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted disabled guests with accessibility needs, ensuring their comfort throughout events.
- Contributed to successful event execution by promptly setting up and breaking down event materials as needed.
- Resolved conflicts among guests professionally, promoting a positive atmosphere at events.
- Received consistent positive feedback from supervisors for exemplary performance in duties.
Tactical Air Defense Controller
USMC
02.2015 - 06.2019
- Worked and Collaborated with Army, Air force and Foreign Military liaisons to ensure functionality of Tactical Data Links.
- • Surveillance Operator (SO) I monitored radar inputs, performed preliminary identification, and updated track data as required.
• Created and optimized employee schedules for shift coverage.
• Created and operated simulations using flames.
• Experience Troubleshooting Cac2s
• Experience establishing various tactical data links with external agencies using the Air Defense System integrator (ADSI).
• Knowledge on how to read and build an OPTASK link.
• Prepared maps and overlays
• Provides positive control of friendly aircraft, receives, and evaluates data from electronic equipment.
• Oversaw Training for all personnel and kept training records up to date for 60 reserve Marines in (MCTIMS).
• Knowledge on how to read an ATO (air tasking order).
• Experience loading , transporting and storing crypto.
Education
Some College (No Degree) - General Studies
Maricopa Community Colleges - Glendale Community College
Glendale, AZSkills
- Organization - Detail Oriented - Communication
- Relationship Building - Veteran (US Marine) - Working in Fast Paced Environment
- Team or Individual Work - Microsoft Office Suite - Adobe / Lightroom/Photoshop
- Positive attitude
- Adaptability and flexibility
Timeline
Author
Myself
06.2023 - Current
Event Usher
The Van Buren
01.2022 - 06.2022
Tactical Air Defense Controller
USMC
02.2015 - 06.2019
Some College (No Degree) - General Studies
Maricopa Community Colleges - Glendale Community College