Kimberly Y Villalba
NIU Campus Dining Services
Waukegan,IL
3
years of professional experience
Developed strong leadership and organizational abilities in dynamic educational setting, now seeking to apply these skills in new field like Financial Analyst/ Bank Operations Manager. Proficient in coordinating activities and managing diverse student needs, ensuring smooth operations and positive experiences. Looking to transition into new role where these transferrable skills can contribute to success.
Work History
Student Manager
1 Year- Supervised and supported student employees during daily operations.
- Trained and assisted new employees with workplace procedures
- Provide excellent customer service and addressed customer questions or concerns
- Communicated with staff and supervisors to keep daily operations running smoothly
- Demonstrated leadership, teamwork, and problem-solving skills
- Managed responsibilities while balancing school and work commitments
- Helped resolve workplace issues and ensured employees followed policies and procedures
- Developed strong communication and time management skills through leadership role
Food Handler
1 Year 9 Months- Provided support in kitchen operations as needed
- Facilitated communication with students regarding meal preparation
- Ensured compliance with food safety regulations and sanitation standards in daily operations.
- Trained new staff on proper food handling techniques and safety protocols.
- Monitored inventory levels, assisting in stock management and ordering processes.
Sales, Administrative and Media Assistant
3 Months- Pricing and Sales: Updated product prices, monitored sales/promotions and ensured pricing was accurate
- Vendor Relations: Communicated with companies and encouraged them to bring/sell their products in the store
- Media: Created and managed promotional content, social media, advertisements, or other media for the store
- Business Operations: gained experience with payroll processes and general business administration
- Customer/Business Communication: Communicated with vendors and helped coordinate business activities with the rest of the management crew
Cashier
1 Year- Greet customers and provide friendly, professional customer service
- Operate the cash register and accurately process cash, credit/debit, and other payments
- Scan and enter products accurately and verify prices
- Handle cash, count money and maintain an accurate cash drawer
- Issue receipts, refunds, and exchanges according to store policies
- Answer customer questions and assist with product or store information
- Follow company policies regarding cash handling, security and customer service
Education
High School Diploma
Bachelor's Degree - Accounting
Skills
Customer Service
Sales and Marketing
Promotional Strategies
Vendor relations
Inventory Management
Pricing strategies
Communication
Leadership and Team Management
Employee training
Customer Engagement
Multitasking
Negotiation
Interests
Cooking
I enjoy helping others and giving back to the community.
Gym Workouts
Getting involved in local advocacy groups to promote positive change in the community.
Blogging/Vlogging
Watching Movies and TV Shows
Timeline
Sales, Administrative and Media Assistant
Morelia SuperMarket
05.2026 - 08.2026Read More
Student Manager
NIU Campus Dining Services
10.2025 - CurrentRead More
Food Handler
NIU Campus Dining Services
01.2025 - CurrentRead More
Cashier
Lewis Fresh Market
08.2023 - 08.2024Read More
Waukegan High School
High School Diploma
Read More
Northern Illinois University
Bachelor's Degree from Accounting
Read More