KIMBERLY A. HEARN
Menifee,CA
Summary
Versatile and results-oriented professional with a strong background in home health care and customer service, as demonstrated at Bluesea Care Services. Excelled in behavioral management and multi-tasking, enhancing operational efficiency and client satisfaction. Skilled in interpersonal communication and meal planning, adept at fostering positive relationships and ensuring the well-being of clients and team members alike.
Overview
18
18
years of professional experience
Work History
Home Health Caregiver
Bluesea Care Services
Seal Beach, California
02.2011 - 10.2012
- Provided assistance to patients with activities of daily living, such as bathing, grooming and toileting.
- Light housekeeping, Cooking & Meal preparation
- Assisted clients with mobility issues by providing support for walking, transferring from bed to chair.
- Maintenance of house cleanliness and safe environment, light laundry.
- Maintain and assistance with client financials
- Organizational skills and efficiency scheduling of appointments
- Prepared meals according to prescribed dietary needs and monitored food intake of assigned patients.
Assistant Manager
Valentino’s Pizza
Los Alamitos, California
03.1998 - 10.2012
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Managed all employees appropriately 15 employees
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Routed home deliveries ensuring timely deliveries
- Prepped and cooked all menu foods
Cashier Team Lead
Stats Floral Supply
Los Alamitos, California
11.2010 - 02.2012
- Full cashier responsibilities with resolving customer complaints and inquiries.
- Accurate balancing of cash register end of shift, checks, cash, credit card transactions
- Provided guidance to cashiers of accurately ringing up customers' purchases.
- Stock and inventory of entire store items and products
- Monitored cashier performance, providing feedback as needed.
- Assisting customers in a professional manner to ensure positive shopping experience
- Processed refunds and exchanges according to company policy.
In-Home Childcare Provider State Licensed
Owner-Operator
Los Alamitos, California
08.1994 - 06.1998
- Provided safe, nurturing environment for children to learn and play.
- Developed age-appropriate activities to engage children in learning. Ages 2 -7 years
- Maintained records of daily activities and health information regarding each child.
- Encouraged positive behavior while providing guidance to correct inappropriate behavior.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Supervised field trips to local parks or libraries ensuring safety of all participants.
- Built strong relationships with families through regular communication.
- Monitored children's activities, remaining mindful of safety hazards.
- Planned and prepared meals and snacks for the children.
- Organized educational activities such as games, crafts, reading and outdoor activities.
- Facilitated storytelling, nap time, lunch time scheduling times accordingly.
Education
High School Diploma -
Los Alamitos High School
Los Alamitos, California06-1993
Some College (No Degree) - Child Development
Cypress College
Cypress, CASkills
- Home Health Care Management and Efficiency
- High Organizational and Multi-tasking Skills
- Self-motivation
- Behavioral Management, Behavioral Support
- Meal and Nutrition management
- Emotional Support and Compassionate Care
- Interpersonal Communication
- Cash Handling Customer Assistance
- Customer Service and Written and verbal communication
- Time management, Activity Planning
- Child Supervision and Group leadership
- Behavior management techniques
- Interpersonal Relationships
Timeline
Home Health Caregiver
Bluesea Care Services
02.2011 - 10.2012
Cashier Team Lead
Stats Floral Supply
11.2010 - 02.2012
Assistant Manager
Valentino’s Pizza
03.1998 - 10.2012
In-Home Childcare Provider State Licensed
Owner-Operator
08.1994 - 06.1998
High School Diploma -
Los Alamitos High School
Some College (No Degree) - Child Development
Cypress College