Kimberly Aeschbacher
Industry,PA
Summary
With over 20 years of experience in customer service, I bring an energetic and reliable approach to every interaction. My ability to work effectively with a diverse group of people allows me to build strong relationships and foster a positive work environment. As a self-starter, I excel in fast-paced, high-pressure work environments and possess exceptional organization and communication skills. Adept at prioritizing multiple tasks, meeting deadlines, and consistently delivering quality services. Strong problem-solving abilities, willingness to learn, and excellent communication skills make me a valuable asset to any team.
Overview
12
12
years of professional experience
Work History
Bank Teller
West Aircomm FCU
02.2024 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Receptionist
My Eye Dr
08.2023 - 01.2024
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Coordinator Specialist
Accurate Group, LLC
04.2022 - 02.2023
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Coordinator Specialist
Mortgage Connect, LP
09.2020 - 11.2021
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Quality Control Reviewer
ServiceLink, LL
09.2017 - 04.2020
- Assigned job orders with appraiser and customers
- Substantiated all information required was included in appraisal reports to clients
- Responded to all phone calls and emails in a timely manner
- Contacted appraisers for any needed corrections
- Complied with all state, federal and company policies, procedures and regulations
- Recruiter new appraisers as necessary and handled fee negotiations
Assistant Manager
Subway
08.2013 - 05.2016
- Supervised restaurant staff and daily operations
- Prepared staff schedules
- Ensured cleanliness, food safety, product preparation were adhered to according to Subway manual, state and federal procedures and regulations
Education
Diploma -
Center Area High School
Monaca, PA06.1986
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
Timeline
Bank Teller
West Aircomm FCU
02.2024 - Current
Receptionist
My Eye Dr
08.2023 - 01.2024
Coordinator Specialist
Accurate Group, LLC
04.2022 - 02.2023
Coordinator Specialist
Mortgage Connect, LP
09.2020 - 11.2021
Quality Control Reviewer
ServiceLink, LL
09.2017 - 04.2020
Assistant Manager
Subway
08.2013 - 05.2016
Diploma -
Center Area High School
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