Quinn Howald
Information Technology
Hannibal,MO
Summary
Information Technology student with hands-on experience in data analysis, technical troubleshooting, and customer service. Certified in Microsoft Excel and Tableau, with a strong foundation in data organization and analysis. Skilled in problem-solving, task management, and effective collaboration. Passionate about technology, working with people, and continuously learning new skills.
Overview
1
1
year of professional experience
2028
2028
years of post-secondary education
Work History
Bank Teller
F&M Bank and Trust Company
05.2024 - Current
- Assist customers with account inquiries, deposits, withdrawals, and general banking services.
- Handle cash, checks, and credit transactions efficiently and accurately.
- Update account information and maintain detailed transaction records to ensure compliance with bank policies.
- Manage the bank’s cash drawer, balance it at the end of each shift, and report any discrepancies.
- Monitor transactions for suspicious activity and follow security protocols to prevent fraud.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
Data Analysis Trainee
The Global Career Accelerator
08.2024 - 12.2024
- Was previously enrolled in the global career accelerator program, which focused on data analysis and developing key skills in data manipulation, statistical analysis, and visual representation.
- Have certifications in using Microsoft Excel and Tableau for advanced spreadsheet analysis, including data organization, analysis, and visualization to support informed decision-making.
- Gained extensive hands-on experience with industry-standard tools and techniques, preparing for real-world challenges in data-driven environments.
- Skilled in analyzing large datasets to uncover trends and insights that drive business decisions.
Education
Bachelor of Science - Information Technology
University of Missouri - Columbia
Skills
- Technical Support & Troubleshooting
- Hardware & Software Installation
- Network Monitoring & Security
- Cybersecurity Fundamentals
- Operating Systems
- Data Analysis & Visualization
- Database Management
- Version Control
- Teamwork & Collaboration
- Friendly, Positive Attitude
- Multitasking & Time Management
- Customer Service & Cash Handling
Licenses & certifications
- Tableau Specialist | The Global Career Accelerator | Issued Dec 2024
Credential ID: 125350288 | [https://www.credential.net/c0df7705-dd27-417d-b15e-f938386b8c9f#acc.2HRZd9zh] - Excel Specialist | The Global Career Accelerator | Issued Oct 2024
Credential ID: 120255218 | [https://www.credential.net/09161116-fec1-4166-92d2-86cc614c2197#acc.jPVNJmA5]
Timeline
Data Analysis Trainee
The Global Career Accelerator
08.2024 - 12.2024
Bank Teller
F&M Bank and Trust Company
05.2024 - Current
Bachelor of Science - Information Technology
University of Missouri - Columbia
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