Summary
Overview
Work History
Education
Skills
Certification
Groups
Willing To Relocate
Personal Information
Accomplishments
Languages
Timeline
Generic

Emily Smith

Fairdale,WV

Summary

Motivated A+ college graduate seeking new opportunities to challenge themselves and expand knowledge. Eager to apply strong academic background and passion for continuous learning in a dynamic professional environment. Committed to acquiring new skills and staying updated with industry trends to contribute effectively to the success of an organization.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bank Teller

WHITESVILLE STATE BANK
08.2024 - Current
  • Processed multiple types of bank account transactions.
  • Monitored daily cash flow to uphold financial consistency.
  • Managed customer phone interactions, delivering accurate information.
  • Process and cash checks
  • Completed end-of-shift vault reconciliation with precision.
  • Ensured daily reconciliation of ATM transactions.

Office Assistant

Schewels Home
02.2024 - 08.2024
  • Handled customer inquiries via phone.
  • Handled transactions for unpaid accounts.
  • Communicated clear terms for purchasing agreements with customers.
  • Print price tags for furniture
  • Executed tasks related to the procurement of necessary parts and merchandise through purchase orders.
  • Handled routine opening and end-of-day paperwork responsibilities.

Administrative Assistant

SGS
07.2023 - 02.2024
  • Compiled barge measurements to develop official drafts.
  • Use excel to track and organize coal purchases for certain companies
  • Inputted data to support coal analysis.
  • Report the data to the proper authorities
  • Organized finished reports in appropriate storage systems.

DevOps Engineer

CGI Federal
03.2020 - 12.2022
  • Addressed support requests across multiple departments effectively.
  • Engaged in regular meetings for updates on ticket status.
  • Produced, refined, and complied with practice-handling documents.
  • Built and managed sandbox VPN environments.
  • Worked in Jenkins, Bit Bucket, and Git
  • Reviewed and sanctioned changes to codebase on Bitbucket.
  • Followed the Agile processes
  • Elected the Education and Awareness Director for Pride@CGI
  • Automated manual tasks through scripting languages such as Python or Shell, boosting team productivity levels.
  • Reduced system downtime for critical applications by implementing robust monitoring and alerting tools.

Night Auditor

COUNTRY INN AND SUITES BY RADISON
06.2019 - 03.2020
  • Batching credit cards, organizing reports for the various managers for the following day
  • Maintaining the integrity of the credit cards and other payment methods that run through audit
  • Making sure everyone is checked into their rooms, running audit processes through the operating system Opera
  • Running updates when needed, maintaining the internet connection in the event that the Wi-fi were to go out
  • Troubleshooting problems in the audit system, double-checking reports that print to what is in the system

Night Auditor

The Resort at Glade Springs
06.2018 - 03.2019
  • Checking in guests, explaining the details of the property
  • Resolving all guests issues in a prompt and courteous manner
  • Giving details and recommendations about the area
  • Created reservations via NAVIS, responsible for MOD containing an excess of $3000 per shift
  • Batched Credit Cards in Dollars on the Net, trusted up to and in excess of $400,000 during my given shift
  • Data entry into Microsoft Excel Spreadsheets, performing express check outs via Maestro
  • Multi-tasking while performing various duties, operating switch board and transferring calls, handled incoming local and national calls
  • Opening Leisure center, observing the pool and hot tub temperature, scheduling activities within the property, fixing discrepancies within guest reservations
  • Finding discrepancies in money logs and computer readings

Night Auditor

Holiday Inn and Suites
01.2018 - 06.2018
  • Managing Opera systems and procedures
  • Batching credit cards, organizing reports to fax to corporate
  • Addressing guest complaints, checking guests in and out of the system
  • Finalizing room charges, and printing and delivering final bills to rooms

Education

Bachelor's - Cybersecurity

VALLEY COLLEGE
Beckley, WV
01.2021

Skills

  • Microsoft Office
  • SQL
  • Citrix
  • Kubernetes
  • Rancher
  • GitHub
  • Agile
  • Jira
  • AWS
  • Putty
  • Software troubleshooting
  • Openshift
  • CI/CD
  • Scrum
  • Firewall
  • Linux
  • PowerShell
  • Jenkins
  • System administration
  • Operating systems
  • Bash
  • Perl
  • UNIX
  • LAN
  • TCP/IP
  • Java
  • Cybersecurity
  • Computer hardware
  • ServiceNow
  • Docker
  • Technical support
  • VMWare
  • TCP
  • Computer skill
  • Adaptive learner with technology

Certification

  • AWS Cloud, 09/01/22, https://coursera.org/share/2dd6c88f60fe3ccf96e4dd86a57d6c22
  • Certified Scrum Master, Present

Groups

Pride @ CGI, 11/01/21, Education and Awareness director

Willing To Relocate

  • Charleston, WV
  • Clay, WV
  • Beckley, WV
  • Charlotte, NC

Personal Information

Authorized To Work: US

Accomplishments

Graduated with Honors for my BS In Cybersecurity (GPA 3.7)

Languages

Spanish
Elementary
French
Elementary

Timeline

Bank Teller

WHITESVILLE STATE BANK
08.2024 - Current

Office Assistant

Schewels Home
02.2024 - 08.2024

Administrative Assistant

SGS
07.2023 - 02.2024

DevOps Engineer

CGI Federal
03.2020 - 12.2022

Night Auditor

COUNTRY INN AND SUITES BY RADISON
06.2019 - 03.2020

Night Auditor

The Resort at Glade Springs
06.2018 - 03.2019

Night Auditor

Holiday Inn and Suites
01.2018 - 06.2018

Bachelor's - Cybersecurity

VALLEY COLLEGE

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Emily Smith