Kimberly D Johnson
Nashville,TN
Summary
Resourceful and meticulous Recruiter with over 15 years of experience communicating and collaborating effectively with all levels of personnel, agencies, hiring managers and candidates to maximize talent quality. Solutions-oriented relationship builder focused on cultivating and maintaining industry partnerships to maintain consistent candidate pipeline. Polished in conducting background and reference checks as well as onboarding new hires. Personable and diplomatic professional possessing refined negotiation and communication skills paired with in-depth knowledge of recruitment development.
Overview
10
10
years of professional experience
Work History
Customer Service Clerk (Part-Time)
Metropolitan Police Department Impound Lot
Nashville, TN
12.2023 - Current
- Answered phones in a courteous manner while providing excellent customer service.
- Entered data into computer systems accurately and efficiently.
- Assisted customers with inquiries and complaints in a professional manner.
- Organized and maintained filing systems for confidential documents.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Processed customer payments accurately and efficiently.
- Answered customer inquiries via phone and email.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Communicated with customers and employees to answer questions or explain information.
- Answered multi-line telephone system and routed calls to appropriate personnel.
Recruiter
Trade Management - A Peoplelink Group
Nashville, TN
09.2023 - 04.2024
- Developed recruitment strategies that achieved required staffing levels for assigned requisitions.
- Assisted in the development of comprehensive recruitment strategies with senior leadership for long-term implementation.
- Facilitated job application processes for qualified candidates.
- Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
- Managed candidate activity within Applicant Tracking System (ATS).
- Utilized internal recruiting systems (Bullhorn) to record, update and track all candidate progress.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Sourced, qualified and conducted screening interviews with job candidates.
- Interviewed job applicants to obtain information on work history, education or job skills.
Contract Recruiter
ManpowerGroup
Nashville, TN
09.2022 - 08.2023
- Advertised and promoted open positions using social media and digital marketing procedures.
- Created and maintained positive relationships with hiring managers and HR business partners.
- Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
- Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
- Provided hiring status updates to HR and managers for comprehensive oversight.
- Managed candidate activity within Applicant Tracking System (ATS).
- Utilized internal recruiting systems (Workday) to record, update and track all candidate progress.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Sourced, qualified and conducted screening interviews with job candidates.
Professional and Industrial Recruiter
Kelly Services
Nashville, TN
09.2020 - 04.2022
- Communicated duties, compensation, benefits and working conditions to all potential candidates, enabling better understanding of job expectations.
- Brought in well-qualified, multifaced job candidates to fill open positions.
- Built and leveraged professional network connections which provided continuous and relevant applicant sources across diverse industries and experience levels.
- Created and maintained strong alliances with local colleges and trade schools to establish trusted relationship and continuous funnel of applicants.
- Managed and updated recruitment ATS and CMS software.
- Strengthened operational efficiencies and traceability by developing organizational systems for maintaining confidential employee records and reports.
- Re-created hiring goals and objectives in difficult markets to address staffing issues.
- Placed more than 150 candidates annually, including those seeking highly-targeted leadership positions.
Recruiter
A Head For Profits
Nashville, TN
07.2017 - 07.2020
- Review resumes and send receipt acknowledgement to all applicants and present potential applicants to hiring managers for review.
- This person needs to have the skill to be an ambassador of the best candidate experience.
- Schedule and conduct phone screens for potential candidates providing feedback to hiring managers.
- Assist with the administration and on-boarding of new associates with background checks, drug screens, physicals and reference checking.
- Send Decline Letters to candidates not hired.
- Attend career/job fairs at various locations.
- Created an applicant tracking system program for sourcing top candidates.
- Track, monitor, analyze market and recruiting processes for effectiveness and propose solutions to recruiting challenges as necessary.
- Assist in implementing a result-driven comprehensive recruitment plan consistent with the strategic vision of the company.
- Utilize creative and non-traditional recruitment strategies implementing special recruitment programs to help attract and build an experienced, skilled, and diverse talent pool.
- Apply thorough understanding of local and national job market, early indicators of change/trends, and related information to proactively keep the recruitment function cutting edge.
Recruiter
SMX Staffing/Waste Management
Nashville, TN
10.2016 - 11.2017
- Develop and execute recruiting plans.
- Network through industry contacts, association memberships, trade groups and employees.
- Coordinate and implement college recruiting initiatives.
- Administrative duties and record keeping.
- Work with hiring managers.
- Create job descriptions.
- Lead the creation of a recruiting and interviewing plan for each open position.
- Efficiently and effectively fill open positions.
- Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation.
- Develop a pool of qualified candidates in advance of need.
- Research and recommend new sources for active and passive candidate recruiting.
- Build networks to find qualified passive candidates.
- Post openings in newspaper advertisements, with professional organizations, and in other position appropriate venues.
- Utilize the Internet for recruitment.
- Post positions to appropriate Internet sources.
- Improve the company website recruiting page to assist in recruiting.
- Research new ways of using the Internet for recruitment.
- Use social and professional networking sites to identify and source candidates.
Account Manager
AdvantaStaff
Nashville, TN
12.2014 - 06.2016
- Responsible for managing the hiring process from start to finish.
- Develop job descriptions and postings, and place in the most appropriate locations.
- Attend job fairs.
- Review applications, interview and coordinate second interviews with department managers.
- Handle orientation and training of new employees.
- Assist new employee through probationary period to minimize turnover within the company.
- Responsible for processing new employee paperwork which included assisting employee with tax forms, I9 as well as providing new employee with badges and codes to access the workplace.
- Conduct background and reference checks.
Education
Some College (No Degree) -
Aquinas College
Nashville, TNSkills
- Applicant sourcing
- Human resource management systems
- Candidate pipeline development
- Employment Verification
- Manage pre-hire onboarding
- Virtual and on-site job fairs
- Manage candidate activity in ATS
- Key partnership management
- Executive recruiting strategies
- Bullhorn, ICIMS, ADP, Clear Company, UKG and Workday tracking software
- High-volume recruiting
- Full-Cycle Recruiting
- Boolean Search
- Training/New Hire Orientation
- Customer service excellence
- Complaint Handling
- Fee Collection
- Payment Processing
- Interviewing techniques
- Candidate Sourcing
- Pipeline Maintenance
- Building partnerships
- Social Media Recruiting
Timeline
Customer Service Clerk (Part-Time)
Metropolitan Police Department Impound Lot
12.2023 - Current
Recruiter
Trade Management - A Peoplelink Group
09.2023 - 04.2024
Contract Recruiter
ManpowerGroup
09.2022 - 08.2023
Professional and Industrial Recruiter
Kelly Services
09.2020 - 04.2022
Recruiter
A Head For Profits
07.2017 - 07.2020
Recruiter
SMX Staffing/Waste Management
10.2016 - 11.2017
Account Manager
AdvantaStaff
12.2014 - 06.2016
Some College (No Degree) -
Aquinas College
Similar Profiles
Tonia Bowman-MIDDLEBROOKTonia Bowman-MIDDLEBROOK
CSR at City Of Minneapolis/ Impound LotCSR at City Of Minneapolis/ Impound Lot
MOHAMED AHMEDMOHAMED AHMED
Data Entry Clerk at Minneapolis Impound LotData Entry Clerk at Minneapolis Impound Lot
Job MondesirJob Mondesir
Law Enforcement Officer at Metropolitan Police DepartmentLaw Enforcement Officer at Metropolitan Police Department