Kimberly "Kimber" Giordano
Vancouver,WA
Summary
I am passionate about helping our veterans, and I want to continue helping them by being part of a bigger process in a company who continues to make differences in the lives of families of military veterans.
I have spent time and energy developing skills within my teams to contribute to each part of the veterans journey through the disability evaluation process.
There is so much more I want to learn, and by growing within my team and company, I hope to achieve greater things.
Overview
32
32
years of professional experience
Work History
Finance Support Specialist
REE Medical LLC
Surprise, Arizona
08.2020 - Current
- Billing and invoice support to clients departments and sales teams
- Sales and commission tracking
- Data entry and payment plan scheduling
- Payment plan creation and pricing breakdowns
Military Spouse With 2 Children
Self
Vancouver , Washington
07.2013 - 07.2020
- Spouse to a deployed military service member
- Parent of 2 children and animals
- Cared for a mentally ill military veteran spouse
- Cared for a medically ill military veteran parent
- Cared for 2 neighborhood children so their mothers could work outside their homes.
Small Business Specialist
US Bank National Association
Vancouver, Washington
07.2004 - 07.2013
- Developed and oversaw events to bring in customers and promote products.
- Networked in community, obtained referrals from customers and used sales techniques such as cold calling to increase business.
- Serviced small business clients with accounts and loans/lines of credit
- Partnered with merchant services, mortgage, and wealth management
- License in the state of Washington for term life insurance and fixed annuities
- Loan officer and personal banker
- Processed large amounts of cash for local small businesses
- Vault banker
- Credit card processing
- Customer service assistance to small businesses
- Building banking relationships with personal and business clients
Advertising Account Executive
TCI Media services
Pendleton, Oregon
02.1993 - 05.1999
- Sales of cable television advertising spots
- Maintaining accounts for business advertising on cable television
- Writing of proposals scripts and presentations
- Scheduling camera shoots
- Scheduling and starring in television commercials
Administrative Assistant to the General Manager
TCI Cablevision of Oregon
Pendleton, Oregon
07.1995 - 02.1998
- Accounts payables collections and weekly activity reports
- Data entry maintaining the general manager communications through fax and email
- Coaching customer service representatives to meet sales goals and monitoring commissions
- Traveling with and assisting the general manager with daily duties and calendar
Customer Service Representative
TCI cablevision of Oregon Inc
Pendleton, OR
11.1992 - 07.1995
- Sales of Cable television services
- Answering phones, handling complaints
- Balancing a cash drawer
- Research, billing, Data entry, customer letters, filing, various reports needed by managers
Education
Associate of Arts - Business Administration And Marketing
Portland State University
Portland, OR09-1990
Skills
- Data Collection
- Failure resolution
- Call Management
- Customer Relationship Management
- Technical assistance
- Support Services
- Recordkeeping skills
- Activity Planning
- Data Compiling
- Account Administration
- Report Preparation
- User Training
- System optimization
- Technical Troubleshooting
- Customer Service
- Verbal and Written Communication
- Database Management
- Friendly and Patient
- Tracking and Documentation
- Issue and Resolution Tracking
- Customer Communication and Empathy
- Interpersonal Skills
Timeline
Finance Support Specialist
REE Medical LLC
08.2020 - Current
Military Spouse With 2 Children
Self
07.2013 - 07.2020
Small Business Specialist
US Bank National Association
07.2004 - 07.2013
Administrative Assistant to the General Manager
TCI Cablevision of Oregon
07.1995 - 02.1998
Advertising Account Executive
TCI Media services
02.1993 - 05.1999
Customer Service Representative
TCI cablevision of Oregon Inc
11.1992 - 07.1995
Associate of Arts - Business Administration And Marketing
Portland State University