Kimberly M. Upmeyer
West Des Moines,IA
Summary
Experienced healthcare professional skilled in patient care, critical thinking, and effective communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Strong understanding of healthcare protocols and compassionate care delivery. Equipped with expertise in medical procedures, patient assessments, and care coordination.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Registered Nurse, Maternity Services
UnityPoint Health, Des Moines, IA
Des Moines, IA
08.2023 - Current
- Provide care for postpartum mothers, their babies, and their families
- Assess needs of patients, provide appropriate teaching, and make referrals to community agencies to provide continuity of care
- Document care per unit protocols
- Collaborate with physicians and other professionals in planning and implementing care
- Assess needs of patient and families, provide appropriate teaching
- Continue professional development to stay current in nursing practice and healthcare trends
- Patient Care Technician (August 2023 – August 2024)
- Performed necessary vital signs, blood glucose checks, ambulation needs, and activities of daily living
- Utilized Epic charting system’s patient care technician brain to assess and prioritize care
- Answered patient call lights in a timely and professional manner
- Collaborated with team members to provide excellent patient care
Owner/Operator
Kim’s Confections, West Des Moines, IA
West Des Moines, IA
01.2001 - 01.2022
- Received, organized, and fulfilled orders for cookies, candy, and cupcakes
- Catered events ranging from 2 to 200 dozen items
- Utilized social media to market and successfully increase sales
- Managed part-time employees, orders, billing, and tax preparation
Operations/Administration Coordinator
Lutheran Church of Hope, Grimes, IA
Grimes, IA
12.2013 - 03.2015
- Resolved issues through active listening and open-ended questioning, escalating major problems to pastor
- Facilitated communication and team meetings to coordinate resources
- Organized volunteers and resources for classes and weekend services
- Maintained databases and contact lists to keep information accurate and up to date
Project Coordinator (Insurance Specialist)
Berkley Technology Services, Johnston, IA
Johnston, IA
08.2007 - 12.2013
- Developed, implemented, and applied project management processes for projects ranging from 100 - 3000 hours
- Facilitated communication between Senior Project Sponsors and Business Analysts to drive alignment and make key decisions
- Collaborated with cross-functional teams to gather and document requirements, estimated resources, defined manageable tasks, scheduled tasks, and managed timelines
- Defined, managed, and implemented bi-weekly software releases for 12 commercial insurance lines of business
- Business Analyst (August 2007 to October 2008)
Instructional Designer/Developer – Team Leader
FBL Financial Group, West Des Moines, IA
West Des Moines, IA
02.2004 - 08.2007
- Developed, managed, and delivered training courses for agent sales system, sales products, and regulatory/compliance requirements
- Improved and implemented curriculum for new agents to improve onboarding efficiency and effectiveness
- Backup to Learning Management System (LMS) administrator
- Systems Trainer (September 2004 to December 2005)
- Conducted computer training for new field agents
- Answered support calls on Property/Casualty and Commercial Hotlines
- Developed and delivered training materials
- Technical Assistant (February 2004 to September 2004)
- Maintained inventory of all agent manuals and materials
- Backup to Learning Management System administrator
- Maintained and customized agent database
Lead PC Support Specialist
Hy-Vee, Inc., West Des Moines, IA
West Des Moines, IA
04.1996 - 06.2000
- Prepared office computer budget and offered optimization advice
- Installed new computers and resolved hardware and software issues
- Kept inventory of excess equipment
- Taught software classes
Education
Associate Degree - Nursing
Des Moines Area Community College
Des Moines, IA01-2024
Associate of Business Degree - Microcomputer Specialist and Business Administration
American Institute of Business
Des Moines, IA01-1995
Skills
- Medication and IV administration
- Medication administration
- Direct patient care
- Patient assessments
- Patient education and counseling
Certification
- STABLE: Neonatal Stabilization for Transport Preparation (March 2026)
- Neonatal Resuscitation Program (December 2024)
- Basic Life Support (July 2024)
- Advanced Certified Nursing Assistant (August 2021)
- Child and Dependent Adult Abuse Mandatory Reporter Training (May 2025)
Timeline
Registered Nurse, Maternity Services
UnityPoint Health, Des Moines, IA
08.2023 - Current
Operations/Administration Coordinator
Lutheran Church of Hope, Grimes, IA
12.2013 - 03.2015
Project Coordinator (Insurance Specialist)
Berkley Technology Services, Johnston, IA
08.2007 - 12.2013
Instructional Designer/Developer – Team Leader
FBL Financial Group, West Des Moines, IA
02.2004 - 08.2007
Owner/Operator
Kim’s Confections, West Des Moines, IA
01.2001 - 01.2022
Lead PC Support Specialist
Hy-Vee, Inc., West Des Moines, IA
04.1996 - 06.2000
Associate of Business Degree - Microcomputer Specialist and Business Administration
American Institute of Business
Associate Degree - Nursing
Des Moines Area Community College