Kimberlyn Moreau

• Developed policies and procedures for effective pharmacy management.
• Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.
• Expanded business opportunities by cultivating partnerships with local medical facilities and organizations.
• Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.

• Trained pharmacy clerks and newly hired pharmacy technicians.
• Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
• Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
• Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
• Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
• Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
• Ordered all pharmacy supplies and kept check on inventory levels.
• Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
• Collaborated with store manager to maintain daily operations.

see previous description

Managed independent pharmacy which included staffing, team development, inventory management and most importantly, customer service, which lead to continued sales growth. Left this position because actively recruited by Brookshire's with opportunity to move to Palestine when children grown.

I worked at several stores in the DFW area after graduation. I worked as a staff pharmacist before management position.