Summary
Overview
Work History
Education
Skills
Certification
Assessments
Additional Information
Timeline
Generic

Kimberlynn Keith

Oklahoma City

Summary

Dedicated and professional customer service expert with a passion for assisting others, fostering relationships, and collaborating within a team. Working alongside others has always been a cornerstone of my fulfilling career, as it brings me joy to give back. My personable nature allows me to connect with individuals on a meaningful level, enabling me to provide exceptional service. I thrive on continuous learning and eagerly embrace new opportunities to expand my knowledge and skills, ensuring that I stay at the forefront of industry trends and best practices.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Delivery Driver

Trusted Transport LLC
11.2024 - Current

Site Supervisor

Aaron’s affordable, senior care
06.2022 - Current
  • Supported elderly patients with daily activities including eating, dressing, and bathing.

Assessed potential employees through in-depth interviews.

Ensured precise customization of treatment plans tailored to each client's specific needs and circumstances.

Director of First Impressions

Homeless Alliance
11.2021 - Current
  • I prepare breakfast and lunch for the homeless alliance kitchen
  • We are open Monday through for the homeless community to come eat twice a day
  • Before I became a cook in the kitchen My position required that I work with chronic homeless clients
  • This is seasonal position
  • The shelter opens when temperatures drop to32 degrees or below and is also open every weekend (Saturday/Sunday) as well
  • We offer them showers, clean clothes, food case management etc
  • My jib is to check them in and make sure they have their bags checked for drugs, weapons, or any contraband not accepted into the facility
  • Our job is to make sure things run smoothly for everyone and that we keep them safe and out of the cold
  • I started out as in night shelter advocate after a couple of nights I worked in the kitchen for a few months and helped out as needed position as a director for first impressions at the Westtown resource center at homeless alliance

Cook

Bricktown Comedy Club (Bark Entertainment)
10.2023 - 01.2024
  • Assisted with dishwashing and ensured sanitary facilities.
  • Handled multiple comedy shows efficiently.
  • Worked collectively with team members to achieve goals.
  • Ensured seamless execution of shows through effective planning.

Customer Service Representative

Consumer Cellular
08.2022 - 02.2023
  • Resolved product and service problems efficiently while ensuring optimal mobile device performance through thorough troubleshooting.
  • Handled inbound billing and payment assistance, fulfilled company call-back duties, ensuring superior customer service.
  • Ensured exceptional customer experience by offering the most budget-friendly mobile services.
  • Created and deactivated customer accounts, resetting voicemail passwords.
  • Helped clients navigate and operate their devices.
  • Handled warranty and order number requirements for customer claim filings with Allstate, Asurion, AppleCare.

Material Handler

DICK BLICK art materials
07.2019 - 09.2019
  • I was hired as a seasonal worker for the busier time of year
  • The season ended as of last week
  • I was trained to use an RF device to keep track of products I would pull of the shelves to be shipped out
  • As well as products that needed to be put away in the warehouse
  • I would life a lot of boxes throughout the day
  • I worked in a fast paced environment where I would have deadlines to meet before my shift ended

Production Worker

Smithfields Food
09.2018 - 01.2019
  • Transferring Hams onto a conveyer belt after removing the gland, skin and fat from each ham every7 seconds
  • Working in a fast paced environment, doing many jobs such as packing meats, labeling boxes, operating machinery in a fast efficient manner/ maintaining the proper cleanliness and wearing proper PPE equipment
  • Following sanitation and safety guidelines required by Smithfield (Farmland) facilities
  • Learning different jobs daily as needed while being loaned out to different departments (Hands-ON)

Personal Assistant

Department of Rehabilitation Services
06.2018 - 08.2018
  • Assisting individuals with everyday tasks, Including cooking, cleaning, doing laundry, getting dressed, and running errands
  • Providing transportation as needed.Grooming, hygiene, shaving, brushing teeth (dentures), showering, hair care, and toileting

Community Development Support Specialist/ Youth IDA specialist

NAYA Family center
06.2014 - 06.2017
  • Conducted comprehensive office duties in a faced paced setting
  • Managed multi-line phones, fax machine, copier equipment and filing duties
  • Offered strict attention to detail on all data entry duties
  • Created NAYA Family center Internship Manual
  • Provide support in program and event planning
  • Receiving donations for the clothing closet and processing donations for the food pantry
  • Assistance with external communications to the community and agency partners
  • Assistance with filing and recordkeeping
  • Maintaining a professional positive attitude at all times
  • Planning and coordination of back to school night for the Early College Academy, NAYA family marketplace, afternoon school tutoring program, Halloween Night, Family game night , Bow and Arrow story telling for young children

Bartender/Server

Sheraton
06.2013 - 02.2014
  • In a fast paced environment
  • Accurately conducted cash handling duties
  • Maintained facilities according to state sanitation regulations
  • Fully trained in cocktail and specialty coffee creation

Driver

SAFE Transportation
01.2013 - 01.2013
  • Provide transportation to diverse population of clients
  • Able to provide services to those with special needs
  • Able to follow strict state and federal regulations

Education

undefined

Southside mission in Culinary arts
Peoria, IL
11.2019

High School Diploma - undefined

Knox County Academy
Galesburg, IL
01.2006

High school or equivalent - General studies

Jefferson High School
Portland, OR
01.2004

Skills

  • Microsoft office (15years)
  • Data Entry (10 years)
  • Receptionist (6 years)
  • Assembly Line (1 year)
  • Customer Service (20years)
  • Help Desk (1 year)
  • Customer Support (20 years)
  • Direct Support (4 years)
  • Call Center
  • Micros POS
  • Culinary Experience
  • Network Support
  • Active Directory
  • Multi-line Phone Systems
  • Restaurant experience
  • Bartending
  • Driving
  • Microsoft Excel
  • Administrative experience
  • Cooking
  • Sales
  • Computer skills
  • Supervising experience
  • Serving
  • Caregiving
  • Windows
  • Microsoft Outlook
  • Communication skills
  • Telemarketing
  • Typing
  • Microsoft Word
  • Mobile Devices
  • Remote Access Software
  • Software Troubleshooting
  • Computer networking
  • Customer service
  • Front desk
  • Marketing
  • Human Resources

Certification

  • Certified Domestic violence advocate
  • June2017 to Present
  • I completed a40 hour training through YWCA social injustice program. I have the skills and knowledge to work with domestic violence survivors.
  • Driver's License
  • CPR Certification
  • First Aid Certification
  • Food Handler Certification
  • Safe serv certificate

Assessments

  • Work style: Reliability — Proficient
  • October2021
  • Tendency to be reliable, dependable, and act with integrity at work
  • Full results: Proficient
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

  • National Career Readiness Certificate Holder
  • Experienced Office Support Staff Professional
  • Familiar with Most Commercial Office Equipment
  • Customer Service Trained
  • Food Service Professional
  • POS and Cash Handling Experience
  • Data Entry Experience, programs include: MSOffice, Micros, Email, and database programming

Timeline

Delivery Driver

Trusted Transport LLC
11.2024 - Current

Cook

Bricktown Comedy Club (Bark Entertainment)
10.2023 - 01.2024

Customer Service Representative

Consumer Cellular
08.2022 - 02.2023

Site Supervisor

Aaron’s affordable, senior care
06.2022 - Current

Director of First Impressions

Homeless Alliance
11.2021 - Current

Material Handler

DICK BLICK art materials
07.2019 - 09.2019

Production Worker

Smithfields Food
09.2018 - 01.2019

Personal Assistant

Department of Rehabilitation Services
06.2018 - 08.2018

Community Development Support Specialist/ Youth IDA specialist

NAYA Family center
06.2014 - 06.2017

Bartender/Server

Sheraton
06.2013 - 02.2014

Driver

SAFE Transportation
01.2013 - 01.2013

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Southside mission in Culinary arts

High School Diploma - undefined

Knox County Academy

High school or equivalent - General studies

Jefferson High School
Kimberlynn Keith