Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jacqueline Malewit

Stewartsville

Summary

Results-driven Claims Adjuster with extensive experience in customer service. Proven adaptability across diverse work environments. Committed to enhancing customer satisfaction through innovative solutions and effective communication. Authorized to work in the US for any employer.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Delivery Driver

Uber
06.2024 - Current
  • Delivering courier packages
  • Safe Driving
  • Food Delivery
  • Transportation

Liability Claims Adjuster

Progressive
06.2023 - 06.2024


  • Obtain recorded statements
  • Determine liability
  • Manage daily claim diary
  • Setup/Monitor vehicle repairs
  • Handle Total losses
  • Answering high volume inbound calls
  • Finalizing claims
  • Contacting claimant carriers
  • Obtaining lien holder documentation
  • Setup and monitoring vehicle rentals
  • Refer for inbound/outbound subrogation

Medical Assistant

Alliance Medical Group
08.2021 - 06.2023
  • Correct Coding ICD 10 & CPT
  • Vitals & Taking back patients/ recording notes for NP & Doctor
  • Scheduling
  • Progress Notes
  • Process Lab/Imaging Orders
  • Answer Calls
  • Prior Authorizations
  • Data Entry Patient Demographics
  • Referrals
  • Insurance Eligibility
  • Explain Benefits

Property Claims Adjuster

Southern Fidelity Insurance Company
01.2021 - 07.2021
  • Assisting Adjusters in Daily Tasks
  • Maintaining Daily Diary
  • Assisting Insured's With Claim Status
  • Processing Contractor's AOB's
  • Processing Check Requests
  • Noting and Organizing Claim Files

Med Pay Claims Adjuster

Encompass
02.2016 - 08.2019
  • Process and pay medical payment claims in a timely manner.
  • Deliver excellent customer service and solve problems effectively.
  • Maintain and organize diary of daily task reminders.
  • First contact with insured.
  • Review and investigate claim information.
  • Develop medical plan based on benefit limits.

Insurance Sales Agent

The Hartford
01.2015 - 08.2015
  • Home and auto insurance quoting.
  • Home and auto insurance sales.

Medical Billing Specialist

Certified Credit & Collection Bureau
06.2011 - 07.2012
  • Answering Phones
  • Processing Hospital Billing Claims
  • U492's UB04's
  • Working with Health Insurance Plans
  • Coding & Billing Correction
  • Filing bills in timely manner
  • Insurance Verification

Receptionist

Medical Care Associates
07.2005 - 08.2010
  • Checking in/out patients
  • Insurance Verification
  • Billing/Coding
  • Answering Multi Line Phones
  • Daily Ledger
  • Processing Co-pays

Preschool Associate Teacher

Bright Horizons Family Solutions
09.2005 - 01.2007
  • Children to Teacher Ratio
  • Clean Environment
  • Daily Lesson Planning
  • Childcare

Education

High school diploma or GED - undefined

Phillipsburg High School
06.2003

Skills

  • Customer service (10 years)
  • Liability Claims
  • Commercial Auto
  • Microsoft Office (10 years)
  • Med Pay Claims
  • Auto body repair appointments
  • Computer literacy (15 years)
  • Time management (15 years)
  • Microsoft Outlook
  • Telehealth
  • Alternative dispute resolution
  • Insurance
  • Administrative Experience
  • Windows
  • Sales support
  • Microsoft Word
  • Microsoft Excel
  • HIPAA (10 years)
  • Google Docs
  • Help desk
  • Personal injury
  • Leadership
  • Information management
  • Retail sales
  • Underwriting
  • Patient interaction
  • Typing (10 years)
  • Workers' compensation
  • Clerical Experience
  • Relationship management (8 years)
  • Phone etiquette
  • Urgent care
  • Public speaking
  • Computer skills (10 years)
  • ICD-9
  • Sales (2 years)
  • Medical office experience (10 years)
  • Customer communication
  • Answering Phones
  • Financial services
  • Insurance Verification
  • Data entry (10 years)
  • Medicare
  • Office experience (10 years)

Certification

  • Driver's License February 2023 to May 2027
  • Adjuster All Lines May 2019 to May 2025
  • All Lines Claims Adjuster License
  • ServSafe
  • Insurance Producer License
  • Property & Casualty License

Languages

English

Timeline

Delivery Driver

Uber
06.2024 - Current

Liability Claims Adjuster

Progressive
06.2023 - 06.2024

Medical Assistant

Alliance Medical Group
08.2021 - 06.2023

Property Claims Adjuster

Southern Fidelity Insurance Company
01.2021 - 07.2021

Med Pay Claims Adjuster

Encompass
02.2016 - 08.2019

Insurance Sales Agent

The Hartford
01.2015 - 08.2015

Medical Billing Specialist

Certified Credit & Collection Bureau
06.2011 - 07.2012

Preschool Associate Teacher

Bright Horizons Family Solutions
09.2005 - 01.2007

Receptionist

Medical Care Associates
07.2005 - 08.2010

High school diploma or GED - undefined

Phillipsburg High School

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Jacqueline Malewit