Ryan Moore
Valrico
Summary
Dynamic professional with over a decade of experience across various roles at Bill Moore & Co., Inc., and Jimmy Johns. Excelled in enhancing operational efficiency and customer satisfaction through expert management and negotiation skills. Proficient in Microsoft Office and adept at fostering positive relationships, demonstrating a blend of hard and soft skills to drive business success.
Overview
16
16
years of professional experience
Work History
Delivery Driver
Jimmy Johns
08.2023 - Current
- Delivered orders promptly and efficiently, ensuring customer satisfaction with timely service.
- Managed cash transactions and maintained accurate delivery logs.
- Assisted in food preparation and order assembly during peak hours to support team operations.
- Provided excellent customer service, addressing any issues or concerns during deliveries.
Business Operations Manager
Bill Moore & Co., Inc.
03.2021 - 06.2023
- Oversaw office operations, including vendor management and IT support.
- Acted as the primary point of contact, providing guidance to employees across various departments.
- Negotiated contracts and managed vendor relationships to ensure seamless service delivery.
- Streamlined internal processes to enhance operational efficiency.
- Implemented new software systems and process automation to improve productivity.
- Analyzed market trends to identify growth opportunities and develop strategic business plans.
- Fostered a positive work culture, promoting employee engagement and development.
- Resolved escalated customer issues, ensuring exceptional service and satisfaction.
International Logistics Coordinator
Bill Moore & Co., Inc.
03.2019 - 06.2023
- Coordinated international shipments, adhering to import/export procedures and customs regulations.
- Collaborated with freight forwarders to organize and track shipments, ensuring effective communication.
- Conducted pricing analysis, calculated costs, and determined customer pricing.
- Facilitated timely delivery of shipments, providing regular updates to customers.
- Maintained strong vendor relationships, negotiated favorable terms, and managed procurement.
- Utilized shipping software to streamline logistics and enhance efficiency.
Sales Operations Analyst
Bill Moore & Co., Inc.
03.2014 - 06.2019
- Managed inventory and pricing systems, ensuring accurate product data.
- Conducted pricing analysis and determined customer pricing.
- Created and maintained a comprehensive product catalog for sales representatives.
- Collaborated with internal teams to optimize supply chain operations.
- Provided support for accurate order entry and resolved pricing-related inquiries.
- Prepared and presented reports on inventory, pricing trends, and sales performance.
Assistant Manager
Jimmy Johns
05.2012 - 05.2013
- Planned schedules and delegated assignments to meet service demands.
- Monitored cash intake and deposit records, improving accuracy and reducing discrepancies.
- Conducted inventory counts to verify stock levels and forecast future needs.
- Managed opening and closing procedures to ensure smooth operations.
Shift Leader
Jimmy Johns
01.2011 - 06.2011
Inshop/Shift Leader
Jimmy Johns
06.2008 - 03.2009
Education
GED -
Brewster Technical Center
Tampa, FL08.2008
Skills
- Microsoft Office (10 years)
- Inside Sales (10 years)
- Customer Service (10 years)
- Typing Speed of 90 WPM
- Data Entry (10 years)
Timeline
Delivery Driver
Jimmy Johns
08.2023 - Current
Business Operations Manager
Bill Moore & Co., Inc.
03.2021 - 06.2023
International Logistics Coordinator
Bill Moore & Co., Inc.
03.2019 - 06.2023
Sales Operations Analyst
Bill Moore & Co., Inc.
03.2014 - 06.2019
Assistant Manager
Jimmy Johns
05.2012 - 05.2013
Shift Leader
Jimmy Johns
01.2011 - 06.2011
Inshop/Shift Leader
Jimmy Johns
06.2008 - 03.2009
GED -
Brewster Technical Center