Case management specialist skilled in billing and intake processes, fostering strong partnerships with healthcare providers and administrative staff.
Maintained comprehensive documentation of hospital billing activities for accountability.
Executed phone verifications of patient benefits to support billing accuracy.
Engaged healthcare professionals in resolving complex billing inquiries.
Informed patients about their billing information for clarity and understanding.
Guided patients through online and in-person benefits application processes.
Performed thorough case work study to validate patient intake procedures at Parkland.
Confirmed that all paperwork complied with industry standards.
Engaged nursing staff in discussions regarding ICD codes for enhanced documentation accuracy.
Handled diverse office responsibilities to ensure efficient workflow.
Managed patient intake processes to ensure compliance with prior authorization standards.
Collaborated with medical professionals for timely verification of authorization details.
Executed thorough intake procedures, addressing documentation gaps and reviewing ICD codes with associated medical benefits.
Contacted patients proactively to obtain any missing information on applications.