Kimel Johnson
San Antonio,Texas
Overview
6
6
years of professional experience
Work History
Multifamily Inside Sales representative / Account Executive
04.2023 - Current
- CRM Proficient: Skilled in SAP and Salesforce platforms for efficient customer relationship management
- Inside Sales: Extensive experience in conducting sales from within an office environment, handling both inbound and outbound calls
- Call Metrics: Consistently exceeding daily call metrics, demonstrating a high level of productivity and efficiency
- Customer Service: Providing excellent customer service, ensuring high levels of customer satisfaction and loyalty
- Account Management: Managing over 300 accounts, ensuring client needs are met and relationships are maintained
- Lead Generation: Proficient in generating leads to support business growth
- Communication Skills: Strong typing, emailing, and appointment setting skills
- Cold Calling: Experienced in making cold calls to generate new business
- Call Handling: Skilled in managing both inbound and outbound calls effectively
- Customer Relationship Building: Building and maintaining strong customer relationships and rapport
- Sales Expertise: Specialized in multifamily sales, business development, and negotiation
- Problem Solving: Effective problem solver, adept at overcoming objections and closing deals
- Sales Techniques: Proficient in quoting, pre-call planning, and consultative selling via phone and email
- Adaptability: Thrives in fast-paced environments
- Technical Skills: Proficient in Microsoft Word, Excel, Outlook, and billing processes
SDR/Account executive
TOTAL QUALITY LOGISTICS (TQL)
10.2022 - 04.2023
- Specializing in Outbound and Inbound Calls: Expertise in handling a high volume of both outbound and inbound calls effectively
- High Volume Cold Calling: Proven experience in making a large number of cold calls to generate new business opportunities
- Exceeding Call Metrics: Consistently surpassing call metrics, demonstrating superior efficiency and productivity
- Exceeding Talk Time Metrics: Consistently exceeding talk time metrics, ensuring thorough communication with clients
- Pipeline Management: Skilled in managing pipelines for top brokers as well as personal pipelines, ensuring smooth sales processes
- Daily Negotiations: Engaged in daily negotiations, showcasing strong negotiation skills and the ability to close deals
- Top Performer: Ranked #8 in group sales nationwide, reflecting outstanding sales performance and achievement
Sales Associate
BED BATH & BEYOND
02.2019 - 09.2022
- Exceptional customer service skills
- Leveraging technical tools to advance sales success
- Quoting, freight management, and customer account management
- Managing and leading other sales associates
- Working directly with customers
- Adhering to customer needs
- Focus on ensuring we maintain superior customer service levels, operational excellence, and strategic insight
Education
High School Diploma -
Lady Bird Johnson High School
06.2020
Skills
- Strong critical thinking abilities
- Efficient at building and maintaining professional networks
- Exceptional verbal and written communication skills
- Adept at problem-solving and implementing solutions
- Highly organized with excellent time management
- Strong interpersonal skills for building and maintaining relationships
- Proficient in outbound prospecting and pipeline management
- CRM proficiency with Load Manager, Salesforce, and SAP
- Eager to learn and grow within a company
- Proficient in Microsoft Word, Excel, and Outlook
- Experienced in managing billing processes
- Skilled in appointment setting
- Expertise in consultative selling and overcoming objections
- Thrives in dynamic and fast-paced work environments
Timeline
Multifamily Inside Sales representative / Account Executive
04.2023 - Current
SDR/Account executive
TOTAL QUALITY LOGISTICS (TQL)
10.2022 - 04.2023
Sales Associate
BED BATH & BEYOND
02.2019 - 09.2022
High School Diploma -
Lady Bird Johnson High School