Kimitra Kusi
Columbus,OH
Summary
As a discipline worker with a strong expertise in guest relations and administrative duties. Skilled in team collaboration, problem-solving, and adapting to changing circumstances. Known for effective communication and organizational abilities, ensuring smooth operations and high levels of customer satisfaction. Reliable and results-focused, consistently meeting and exceeding expectations.
Overview
6
6
years of professional experience
Work History
Home Health Caregiving
Home Matters Caregiving
12.2024 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
Front Desk Manager
Spa Walden
10.2024 - Current
- Managed daily cash transactions and prepared accurate reports
- Handled administrative duties, including scheduling and correspondence
- Provided excellent customer service, resolving complaints and inquiries
- Instructed and managed support team
- Demonstrated strong attention to detail and time management
Team Member
Wendy’s
11.2018 - 08.2024
- Prepared variety of food items, including burgers, fries, chicken, and beverages, adhering to quality standards
- Provided exceptional customer service by taking orders, answering questions, and resolving issues promptly
- Maintained a clean and organized workspace by restocking supplies, cleaning equipment, and sanitizing surfaces
- Operated cash registers and making cash deposits each shift
- Worked effectively in a fast-paced environment while multitasking and prioritizing tasks
- Demonstrated strong teamwork and communication skills by collaborating with colleagues to achieve team goals
- Adhered to food safety and sanitation guidelines to ensure a safe and healthy dining experience
Seasonal Sales Associate
Bath and Body Works
11.2019 - 01.2020
- Provided exceptional customer service, resolving issues and building relationships
- Assisted with sales, upselling, and cross-selling to maximize revenue
- Maintained a clean and organized store environment, ensuring optimal product presentation
- Participated in inventory management and store operations, including opening/closing procedures
Education
Bachelor's in Arts And Sciences - Organizational Supervision
University of Akron
Akron, OH08-2025
Research Methods Certificate - Social Sciences
University of Akron
Akron, OH08-2025
Skills
- Meal preparation
- Physical therapy support
- Personal hygiene assistance
- Time Management
- Communication
- Problem-solving
- Customer service expertise
- Positive attitude
Timeline
Home Health Caregiving
Home Matters Caregiving
12.2024 - Current
Front Desk Manager
Spa Walden
10.2024 - Current
Seasonal Sales Associate
Bath and Body Works
11.2019 - 01.2020
Team Member
Wendy’s
11.2018 - 08.2024
Bachelor's in Arts And Sciences - Organizational Supervision
University of Akron
Research Methods Certificate - Social Sciences
University of Akron
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