Kim L. Rooney
Hillsborough,NH
Summary
Seventeen plus years of supporting administration, staff, students and community in a school environment.
Five plus years of processing Life Insurance policies for all 50 states, producing 98.7% quality of work with process and risk for the company.
Results-driven business professional with solid experience in managing new business cases. Demonstrates strong analytical skills, effective communication, and strategic decision-making. Known for collaborative approach, adaptability, and reliability in dynamic environments. Skilled in client relations, risk assessment, and process optimization.
Overview
24
24
years of professional experience
Work History
New Business Case Manager
Lincoln Financial Group
09.2019 - 11.2024
- Collaborated with cross-functional teams to streamline onboarding procedures for new clients.
- Managed new business case processes, ensuring accuracy and compliance with regulatory standards.
- Communications: Strong communication skills with interacting with staff and clients. Confidentiality is essential. Answering phone calls, emails in a timely (24-hour turnaround) manor.
New Business Case Manager
Lincoln Financial Group (through a Temporary Agency)
01.2019 - 09.2019
- Five plus years of processing Life Insurance policies for all 50 states, producing 98.7% quality of work with process and risk for the company.
Admin Asst to the Dir. Of Student Support Services
SAU #85 – SUNAPEE SCHOOL DISTRICT
07.2017 - 06.2018
- Provide administrative support to Director of Student Support Services with minimal supervision. Education Referrals, private school within district referrals, court referrals; Support Case Managers and Regular Education Staff with software used to support students, support for ESL students, all purchasing within the department.
- Office Management: Put systems in place to be able to process the workload in a quicker, more efficient manner.
- Managed scheduling and coordination of meetings for parent/staff/student.
- Assisted in the preparation of comprehensive reports and documentation for school district and State Dept of Education.
Office Para-Professional
HILLSBORO-DEERING HIGH SCHOOL
01.2006 - 06.2017
- Provide administrative support. Responsibilities include primary for answering calls, process students in/out of the building, responsible for the whereabouts of all students in the case of an emergency, track/input attendance and discipline data, apply consequences as per protocol, de-escalate behaviors, oversee in-school suspensions and support all building staff as needed.
- Office Management: the layout of the office and data collection has been streamlined in order to be more efficient in a very fast paced environment.
- Service Focus: Adapted to diverse personalities and consistently provided friendly, personable, professional service
- Coordinated daily office operations to ensure efficient workflow and communication among staff and students.
- Collaborated with faculty to streamline communication between departments, fostering a cohesive working environment.
- Handled confidential information discreetly, safeguarding sensitive data within the workplace.
- Assisted with event planning, coordinating logistics for conferences, workshops, or training sessions.
Administrative Assistant
SAU #34
01.2001 - 01.2006
- Provide administrative support to the Director of Curriculum, Instruction and Assessment with minimal supervision. Responsibilities included support in the writing of yearly federal and private grants. Oversee and track budgets for over $700,000 in grants. Data entry for district assessments and oversee that the process is completed successfully. Analyze and disperse data to appropriate staff. Support Director in training sessions and serve on committees as needed.
- Office Management: Learned organizational processes, policies and procedures associated with grant writing. Learned the new assessment program Measured Academic Progress (MAP) and implemented it within our district. Continued to multi-task and meet the needs of our office.
- Excellent Performance: Changed positions due to family needs.
Education
Associates Degree - Early Childhood Education
Mount Ida College
Newton Centre, MASkills
- Seventeen years of experience providing top-notch support to Students, Families, Community
- Communications: Interact professionally with all to include staff, parents, students and community members Maintain the highest level of confidentiality; known for tact and diplomacy while handling sensitive issues
- Computer Programs: Word, Excel, Outlook, Google Docs, Google Sheets, Student Database – Web2School, PowerSchool, NHSEIS, i4see
- Data analytics
- Positive attitude
- Teamwork and collaboration
- Problem-solving
Timeline
New Business Case Manager
Lincoln Financial Group
09.2019 - 11.2024
New Business Case Manager
Lincoln Financial Group (through a Temporary Agency)
01.2019 - 09.2019
Admin Asst to the Dir. Of Student Support Services
SAU #85 – SUNAPEE SCHOOL DISTRICT
07.2017 - 06.2018
Office Para-Professional
HILLSBORO-DEERING HIGH SCHOOL
01.2006 - 06.2017
Administrative Assistant
SAU #34
01.2001 - 01.2006
Associates Degree - Early Childhood Education
Mount Ida College