Kimmarcia Young
Orlando,FL
Summary
Experienced and dedicated professional with over a decade of expertise in the restaurant industry. Demonstrates exceptional customer service skills and a deep understanding of spirits as a bartender. Engages with customers on a personal level, fostering strong connections. Committed to creating a positive service experience and building a loyal customer base through friendly and open interactions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Craft Cocktail Bartender
Terralina Crafted Italian
Lake Buena Vista, FL
02.2023 - 10.2024
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Followed strict recipes and drink measurements to minimize product used.
- Crafted special drink and cocktail menu items for seasonal offerings.
Bartender
Charlie's Steak House
Orlando, FL
10.2020 - 12.2022
- Hard working team player with a passion for bartending
- Capable of running an entire shift including opening and closing duties, working with multiple POS systems and can handle cash duties.
- Implemented a professional ability in developing rapport with customers, engaging in conflict resolution and interpersonal communication to ensure a constant state of time-efficient work flow.
- Performed cash handling operations and managed sales through POS transactions when aiding customers in order to effectively promote an efficient work environment.
Bartender
Vito's Chophouse
Orlando, FL
10.2016 - 02.2020
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Operated efficiently in high-volume setting to prepare and serve more than 100 drinks per hour.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Concessions Bartender
Kia Center
Orlando, FL
10.2023 - Current
- Participated in ongoing training programs to stay current on industry trends and best practices.
- Supported venue promotions by showcasing featured products and specials throughout events.
- Handled high-pressure situations professionally, maintaining composure during busy shifts.
- Served high customer volumes during special events, nights, and weekends.
- Collaborated with fellow bartenders and concession staff for seamless event operations.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Education
Associate of Science - Massage Therapy
Florida College of Natural Health
Maitland, FL2014
GED -
Auburndale Adult High
Orlando, Florida2010
Skills
- Responsible Alcohol Service
- Liquor, Beer and Wine Knowledge
- Cash Register Operation
- Craft Cocktail Preparation
- High-Volume Environments
- Hospitality Service Expertise
- Speed and Efficiency
- Adaptable to change
- Opening and closing duties
- Cleanliness and sanitation
Certification
SERVE SAFE
03/28/2023
03/28/2026
Florida Responsible Vendor Slcohol Server Training
02/27/2024
02/27/2027
WSET level 1 Certification
*does not expire
Languages
Hindi
Limited Working
Tamil
Full Professional
Timeline
Concessions Bartender
Kia Center
10.2023 - Current
Craft Cocktail Bartender
Terralina Crafted Italian
02.2023 - 10.2024
Bartender
Charlie's Steak House
10.2020 - 12.2022
Bartender
Vito's Chophouse
10.2016 - 02.2020
Associate of Science - Massage Therapy
Florida College of Natural Health
GED -
Auburndale Adult High