Dedicated phlebotomist with expertise in venipuncture and patient care, honed at Northern Light AR Gould Hospital. Recognized for enhancing patient comfort and satisfaction through compassionate communication and efficient blood collection techniques. Proven ability to streamline processes and maintain high standards of specimen handling, ensuring timely and accurate laboratory results.
Diligent Phlebotomist with solid background in phlebotomy practices, ensuring accuracy and patient comfort. Skilled in venipuncture and specimen handling, contributing to efficient lab operations. Demonstrated ability to maintain sterile environments and effectively communicate with diverse patients.
Overview
4
4
years of professional experience
Work History
Phlebotomist
Northern Light AR Gould Hospital/Quest Diagnostics
09.2020 - 01.2025
Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
Maintained accurate records of patient information and sample labeling to ensure compliance with protocols.
Collaborated with healthcare teams to provide high-quality patient care and address any concerns promptly.
Trained new phlebotomists on procedures, safety protocols, and best practices for blood collection.
Streamlined sample collection processes to enhance efficiency and reduce wait times for patients.
Ensured proper handling and transportation of specimens to maintain sample integrity for laboratory analysis.
Conducted quality control checks on equipment and supplies to uphold high standards in service delivery.
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Tracked collected specimens by initialing, dating, and noting times of collection.
Stocked phlebotomy cart or carrier with appropriate supplies.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Packaged and shipped specimens to central lab daily.
Used personal protective equipment correctly to protect coworkers and patients.
Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Organized daily work based on collection priority.
Addressed questions and concerns to educate patients on collection process and procedures.
Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
Conducted venipuncture and other CT procedures.
Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
Improved patient comfort and trust with compassionate communication and professional bedside manner.
Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
Education
General/Anatomy And Physiology
Asnuntuk Community College
Enfield, CT
GED -
Enrico Fermi High
Enfield, CT
04-1990
Skills
Venipuncture
Order of draw
Patient care
Specimen handling
Sample and specimen collection
Butterfly needle technique
HIPAA compliance
Patient confidentiality
Venipuncture expertise
Blood collection techniques
Specimen labeling procedures
Patient support
Blood culture collection
Capillary puncture
Data entry
Specimen preparation
Infection control
Quality control
Paperwork processing
Pediatric phlebotomy
Recording data
Syringe method
Sample storage
Geriatric phlebotomy
Skin puncture
Adaptable approach
Hemoglobin testing
Personal protective equipment usage
Health and safety
Medical terminology
Technical troubleshooting
Emergency response training
On-site testing
Venipuncture and capillary puncture
Accomplishments
Educated 50 phlebotomy students on venipuncture and capillary puncture techniques.
Improved blood collection process by preparing supplies to match patient load.
Maintained compliance with OSHA, HIPAA, and CLIA standards.
Achieved 100% error-free rate in 3 years.
Achieved excellent results by introducing new software upon new company merger.
Languages
French
Native or Bilingual
Timeline
Phlebotomist
Northern Light AR Gould Hospital/Quest Diagnostics
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