Kimono Miller
Atlanta,GA
Summary
Versatile and results-driven professional with a robust background at Lanier Logistics and Amazon, excelling in route planning and team leadership. Leveraged dispatch software expertise and scheduling acumen to enhance operational efficiency, achieving significant improvements in dispatch activity. Proven mentorship skills fostered team growth and productivity, underscoring a commitment to excellence and innovation in dynamic environments.
Overview
7
7
years of professional experience
Work History
Dispatch Assistant
Lanier Logistics
Doraville, GA
03.2024 - Current
- Oversaw communications within assigned territories.
- Documented services performed, operations information, and dispatch details in system.
- Generated regular reports summarizing dispatch activity including number of orders processed per day, week, month.
Stylist OWNER
Purple Palazz Beauty Bar Salon LLC
Stone Crest, GA
08.2018 - Current
- Mentored new staff to enhance personal growth and increase productivity.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Prepared records of client progress and services performed under care.
- Collaborated with clients to increase profile and status through successful styling.
Customer Service Representative
Bakkt
Alpharetta, GA
08.2022 - 10.2023
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained a high level of professionalism when dealing with difficult customers.
- Conversed with customers to determine destination, mode of transportation and accommodations.
Assistant Manager
Amazon
Stone Mountain, GA
09.2019 - 01.2022
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Coordinated with other departments to ensure smooth flow of operations.
- Supervised daily operations including scheduling shifts, assigning duties.
Education
Master Cosmetology -
Dudley's Cosmetology College
Greensboro, NC07-2003
Some College (No Degree) - Business Administration and Management
Miami Dade College
Miami, FLSkills
- Deadline oriented
- Route planning
- Scheduling expertise
- Geographical awareness
- Data entry proficiency
- Dispatch software
Timeline
Dispatch Assistant
Lanier Logistics
03.2024 - Current
Customer Service Representative
Bakkt
08.2022 - 10.2023
Assistant Manager
Amazon
09.2019 - 01.2022
Stylist OWNER
Purple Palazz Beauty Bar Salon LLC
08.2018 - Current
Master Cosmetology -
Dudley's Cosmetology College
Some College (No Degree) - Business Administration and Management
Miami Dade College
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