Kimora Jones-Coleman
Fremont,CA
Summary
Enthusiastic and experienced in completing orders, organizing spaces, food preparation, and food safety. Knowledgeable in maintaining a great relationship between companies and their customers with communication and attention to detail. Offering an engaging and pleasant personality combined with a background in customer service. My collaborative efforts, active listening skills have consistently improved team efficiency and task completion.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Merchandiser
Kendall Floral LLC
01.2024 - Current
- Assessed the quality of product, removed damaged and out-of-code bouquets ensuring a healthy and organized floral display.
- Filled and cataloged shrink forms and invoices, making sure the delivery we received was complete and undamaged.
- Inspected flower cooler continuously, checking for quality, and maintaining the cooler's aesthetic according to a schematic.
- Managed inventory levels with regular monitoring, and stock replenishment for optimal product availability. Substituting sold out options for something of a similar color to fit the schematic, and reorganizing the flower cooler to accommodate a new or substituting product.
- Provided excellent customer service by answering customer's questions, offering advice on the product, and completing requests such as getting backstock promptly; resulting in a seamless line of communication between corporate and the customer.
- Set up and organized several in-store displays for holidays that attracted new customers and boosted overall sales figures.
Server
Nature's Organic LLC
08.2023 - 12.2024
- Demonstrated strong multitasking skills by managing several tasks simultaneously without compromising service quality, and distributing orders at a timely manner.
- Served items promptly with focused attention to customer needs and preferences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for an efficient workflow and superlative guest experience.
- Cultivated warm relationships with regular customers, memorizing their names and orders.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance and instruction on the business' standards and practices.
- Maintained clean and organized dining and employee areas to uphold restaurant hygiene standards.
- Increased sales with upselling techniques, thorough knowledge of menu items, specials, and promotions, and hand-drawing displays placed outside.
- Obtained basic coffee making skills like operating an espresso machine.
Food Preparation Worker
Pop's Deli & Grill
06.2020 - 08.2023
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
- Demonstrated strong attention-to-detail when measuring ingredients and following recipes closely for best results.
- Supported kitchen team by being responsive and pitching in to complete tasks.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
Education
Associate of English - English Literature
Ohlone College
Fremont, CA05.2025
High School Diploma -
Washington High School
Fremont, CA05.2022
Skills
Retail knowledge
Cleanliness standards
Safe Food Handling
Ingredient Preparation
Customer Service
Problem-Solving
Clear Communication
Critical Thinking
Certification
Serve Safe Food Handler Certification
Languages
English
Native or Bilingual
Spanish
Limited Working
German
Elementary
Timeline
Merchandiser
Kendall Floral LLC
01.2024 - Current
Server
Nature's Organic LLC
08.2023 - 12.2024
Food Preparation Worker
Pop's Deli & Grill
06.2020 - 08.2023
Associate of English - English Literature
Ohlone College
High School Diploma -
Washington High School
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