KIMORA L. MURRELL
Naperville,IL
Summary
Dedicated Certified Medical Assistant with a strong foundation in patient care, customer service, and medical knowledge. Proven hands-on experience in delivering compassionate, high-quality care to diverse patient populations while maintaining a commitment to professional growth and academic excellence. Recognized for reliability, adaptability, and teamwork, thriving in fast-paced environments while consistently upholding high standards of accuracy and patient-centered service under pressure. Passionate about enhancing patient experiences and contributing positively to healthcare teams.
Overview
4
4
years of professional experience
Work History
Shift Lead, Crew Trainer, Catering Specialist
Crumbl Cookies
Naperville, IL
05.2025 - Current
- Train and develop 30+ employees creating a standardized onboarding processes
- Collaborate with HR to develop comprehensive closing procedures implemented store-wide
- Adjust staffing in real-time based on business demand to maximize efficiency and customer satisfaction
- Maintained high customer satisfaction and order accuracy in a fast-paced environment.
- Supervised daily operations to ensure efficient workflow and high-quality product standards.
Children's Event Coordinator
Main Event Sports Bar & Grill
Warrenville, IL
08.2022 - 11.2024
- Maintained a clean, organized, and safe environment in accordance with policies
- Collaborated effectively with team members to ensure smooth operations and efficient workflow
- Resolved concerns calmly and efficiently, demonstrating strong problem-solving and conflict resolution skills
- Delivered exceptional service by coordinating and supporting groups, ensuring a welcoming and organized environment
- Adapted quickly in fast-paced environments, balancing multiple responsibilities and time-sensitive tasks
Education
Medical Assistant Certification -
Technology Center of Dupage
Addison, IL05.2026
High School Diploma - undefined
Metea Valley High School
Aurora, IL05.2026
Skills
- Customer service
- Team leadership
- Cross-functional teamwork
- Staff training and development
- HIPAA compliance
- Phlebotomy
- CPR
- Medical terminology knowledge
Timeline
Shift Lead, Crew Trainer, Catering Specialist
Crumbl Cookies
05.2025 - Current
Children's Event Coordinator
Main Event Sports Bar & Grill
08.2022 - 11.2024
High School Diploma - undefined
Metea Valley High School
Medical Assistant Certification -
Technology Center of Dupage